- A dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in a fast-paced environment and enjoys building strong relationships with customers.The successful candidate will be a key point of contact for clients, providing exceptional service and supporting sales efforts to drive business growth. If a candidate has a passion for customer satisfactionA dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in a fast-paced environment and enjoys building strong relationships with customers.The successful candidate will be a key point of contact for clients, providing exceptional service and supporting sales efforts to drive business growth. If a candidate has a passion for customer satisfaction
- Customer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $37 - $43 per hour + superJob Type: availability to work on a 7 day rosterAbout the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key rolCustomer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $37 - $43 per hour + superJob Type: availability to work on a 7 day rosterAbout the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key rol
- Casual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several ACasual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several A
- About our ClientOur client is a global leader in the pharmaceutical and healthcare supply chain industry, dedicated to providing essential products that make a real difference in people's lives. We're talking about high-stakes logistics, where precision and reliability are paramount. Our client's work directly contributes to helping people when they need it most. This isn't just a job; it's a chance to be part of a team that takes immense pride in knowingAbout our ClientOur client is a global leader in the pharmaceutical and healthcare supply chain industry, dedicated to providing essential products that make a real difference in people's lives. We're talking about high-stakes logistics, where precision and reliability are paramount. Our client's work directly contributes to helping people when they need it most. This isn't just a job; it's a chance to be part of a team that takes immense pride in knowing
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitinWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitin
- Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$45 - $46 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBDAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian TraveRandstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$45 - $46 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBDAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian Trave
- Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$37.63 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBDDo you have customer service experience? This experience could be face to face, or from within a call center environment. WRandstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$37.63 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBDDo you have customer service experience? This experience could be face to face, or from within a call center environment. W
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception andWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception and
- We are currently seeking a dedicated and enthusiastic Customer Service Officer to join our clients team in their impressive, purpose built facilities in Welshpool.Working within the busy engineering team you will work closely with the engineering manager in providing leading customer service support to their Tier 1 Mining and Oil and Gas clients across Australia.About the Role:Attend to customer inquiries, quotation requests and orders.Solve customer problWe are currently seeking a dedicated and enthusiastic Customer Service Officer to join our clients team in their impressive, purpose built facilities in Welshpool.Working within the busy engineering team you will work closely with the engineering manager in providing leading customer service support to their Tier 1 Mining and Oil and Gas clients across Australia.About the Role:Attend to customer inquiries, quotation requests and orders.Solve customer probl
- We are currently recruiting on behalf of our government client who is looking for an experienced customer service officer to join their team on a temp basis. There is a very high possibility of contract extending.Hourly Rate: $37.36/Hourly plus superLocation: Joondalup - WAContract: 12 months (very high possibility of extension)Australian Citizenship is required to be eligible for this positionKey Responsibilities:Managing and resolving participant mattersWe are currently recruiting on behalf of our government client who is looking for an experienced customer service officer to join their team on a temp basis. There is a very high possibility of contract extending.Hourly Rate: $37.36/Hourly plus superLocation: Joondalup - WAContract: 12 months (very high possibility of extension)Australian Citizenship is required to be eligible for this positionKey Responsibilities:Managing and resolving participant matters
- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.