- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 26/06/2026 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW iThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 26/06/2026 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW i
- Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry on a casual basis. If you thrive in a fast-paced environment, enjoy helping people and are looking for a casual opportunity, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email, and in personAddress customer inquiries and resolve issues with a positive aRandstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry on a casual basis. If you thrive in a fast-paced environment, enjoy helping people and are looking for a casual opportunity, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email, and in personAddress customer inquiries and resolve issues with a positive a
- Customer Service Officer – Entry Level Opportunity Are you ready to kickstart your career in customer service and join a business that values energy, teamwork and growth?Full training is provided, making this the perfect role for someone looking to take the next step in their professional customer service based journey! What’s in it for youA vibrant team culture – be part of a fun and supportive customer service environmentTraining provided – learn from inCustomer Service Officer – Entry Level Opportunity Are you ready to kickstart your career in customer service and join a business that values energy, teamwork and growth?Full training is provided, making this the perfect role for someone looking to take the next step in their professional customer service based journey! What’s in it for youA vibrant team culture – be part of a fun and supportive customer service environmentTraining provided – learn from in
- Randstad is seeking highly motivated and detail-oriented Customer Service Representatives to join a well known company in Adelaide CBD for multiple full-time positions. We are looking for candidates with a strong background in customer service, who excel at building and maintaining relationships with both internal and external stakeholders. Your ability to navigate challenging conversations and deliver clear, professional communication is essential.RequirRandstad is seeking highly motivated and detail-oriented Customer Service Representatives to join a well known company in Adelaide CBD for multiple full-time positions. We are looking for candidates with a strong background in customer service, who excel at building and maintaining relationships with both internal and external stakeholders. Your ability to navigate challenging conversations and deliver clear, professional communication is essential.Requir
- Location: Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pm About the RoleJoin a global leader in pants and coatings with a history dating back over 200 years!We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine In this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key ResponsibilitiesHigh volume customer service callsLocation: Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pm About the RoleJoin a global leader in pants and coatings with a history dating back over 200 years!We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine In this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key ResponsibilitiesHigh volume customer service calls
- Randstad is currently recruiting Customer Service Officers for a well known and reputable Government Department.These roles are based in both the Southern and Northern suburbs as well as CBD. Successful applicants will commence immediately, assignments up to 3 months are available with a high view for extension. The days of work will be Monday-Friday, full time hours between 8am and 5.30pm. Hourly Rate $37-39. The successful applicants will already holdRandstad is currently recruiting Customer Service Officers for a well known and reputable Government Department.These roles are based in both the Southern and Northern suburbs as well as CBD. Successful applicants will commence immediately, assignments up to 3 months are available with a high view for extension. The days of work will be Monday-Friday, full time hours between 8am and 5.30pm. Hourly Rate $37-39. The successful applicants will already hold
- Your New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yoYour New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yo
- Your New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yoYour New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yo
- Multiple Roles Available!- Transport Administrator - Logistics Customer Service Officer- Warehouse Administrator- Fleet Allocator Our client based out in the western suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift &Multiple Roles Available!- Transport Administrator - Logistics Customer Service Officer- Warehouse Administrator- Fleet Allocator Our client based out in the western suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift &
- Multiple Roles Available!- Transport Administrator- Logistics Customer Service Officer- Warehouse Administrator- Fleet AllocatorOur client based out in the Northern suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift & AMultiple Roles Available!- Transport Administrator- Logistics Customer Service Officer- Warehouse Administrator- Fleet AllocatorOur client based out in the Northern suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift & A
- EXPRESSION OF INTEREST: Administration & Office Support Roles - Ballarat Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Ballarat region! This is your chance to connect with your lEXPRESSION OF INTEREST: Administration & Office Support Roles - Ballarat Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Ballarat region! This is your chance to connect with your l
- EXPRESSION OF INTEREST: Administration & Office Support Roles - Geelong Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Geelong region! This is your chance to connect with your loEXPRESSION OF INTEREST: Administration & Office Support Roles - Geelong Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Geelong region! This is your chance to connect with your lo
- Please note: To be eligible for this position you MUST be an Australian Citizen and hold a Baseline Clearance or willing to obtain one.The role:The Customer Service Officer role requires candidates that can work as part of a team contributing to a whole of government service. In this role candidates need a strong background in customer service/service delivery with the ability to problem solve and adapt to changes in work priorities.Duties of the positionPlease note: To be eligible for this position you MUST be an Australian Citizen and hold a Baseline Clearance or willing to obtain one.The role:The Customer Service Officer role requires candidates that can work as part of a team contributing to a whole of government service. In this role candidates need a strong background in customer service/service delivery with the ability to problem solve and adapt to changes in work priorities.Duties of the position
- 🚀 Join EDConnect: Launch Your Career as a Customer Service Officer! 🚀 Are you ready to be a crucial support pillar for the NSW Department of Education? EDConnect, the shared services Contact Centre for Payroll and Leave, is seeking 12 dedicated Customer Service Officers to join our dynamic team in Wollongong!This is an opportunity to use your high-level customer service skills to support teachers and corporate staff with essential finance, HR, and techni🚀 Join EDConnect: Launch Your Career as a Customer Service Officer! 🚀 Are you ready to be a crucial support pillar for the NSW Department of Education? EDConnect, the shared services Contact Centre for Payroll and Leave, is seeking 12 dedicated Customer Service Officers to join our dynamic team in Wollongong!This is an opportunity to use your high-level customer service skills to support teachers and corporate staff with essential finance, HR, and techni
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.