- Customer Service OfficerNewcastle & Hybrid| Start Jan 2026Join the EDConnect Service & Channels team. In this fast-paced Contact Centre environment, you will be the first point of contact for school-based and corporate staff, providing vital advice on Finance, Human Resources, and Technical Systems.Key Duties:Deliver high quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries promCustomer Service OfficerNewcastle & Hybrid| Start Jan 2026Join the EDConnect Service & Channels team. In this fast-paced Contact Centre environment, you will be the first point of contact for school-based and corporate staff, providing vital advice on Finance, Human Resources, and Technical Systems.Key Duties:Deliver high quality customer service, through strong customer engagement in a high-volume contact centre environment. Handle customer enquiries prom
- Are you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'llAre you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'll
- Randstad has partnered exclusively with one of the largest privately-owned logistics company in Australia! Due to continued growth our client based in Hazelmere is looking for a Customer Service Officer to join their team. Your Duties:Actioning emails and answering phonesAttending customers needsProcessing customer ordersAccurate data entry into a variety of systems including SAP and ExcelCross training in all contracts to maximise resource coverage and aRandstad has partnered exclusively with one of the largest privately-owned logistics company in Australia! Due to continued growth our client based in Hazelmere is looking for a Customer Service Officer to join their team. Your Duties:Actioning emails and answering phonesAttending customers needsProcessing customer ordersAccurate data entry into a variety of systems including SAP and ExcelCross training in all contracts to maximise resource coverage and a
- Randstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth our client based in Hazelmere are looking for a Customer Service Officer to join their team. Your Duties:Providing exceptional customer service and administrative support to both internal and external stakeholdersClient liason General administration dutiesAbout you:Experience in the transport industrySAP experience (essential)Strong organRandstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth our client based in Hazelmere are looking for a Customer Service Officer to join their team. Your Duties:Providing exceptional customer service and administrative support to both internal and external stakeholdersClient liason General administration dutiesAbout you:Experience in the transport industrySAP experience (essential)Strong organ
customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.