- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 19/12/2025 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW iThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 19/12/2025 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW i
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitinWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitin
- Randstad has an opportunity for a Customer Service Officer to work with a prestigious and well recognised company. In this role, you will have an opportunity to meet a diverse customer base and provide your highest level of service across several customer facing areas within the operation. As the face of this organisation, you will enjoy meeting people and delivering a consistently positive outcome to your customers, in a fast paced environment. Customer SRandstad has an opportunity for a Customer Service Officer to work with a prestigious and well recognised company. In this role, you will have an opportunity to meet a diverse customer base and provide your highest level of service across several customer facing areas within the operation. As the face of this organisation, you will enjoy meeting people and delivering a consistently positive outcome to your customers, in a fast paced environment. Customer S
- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.$35.15 per hour + superStarting this month through to 19/12/2025 (potential for extension)Based in Newcastle, Hybrid working options (work from home options available)About your new roleA Government agency in NSW is seekingThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.$35.15 per hour + superStarting this month through to 19/12/2025 (potential for extension)Based in Newcastle, Hybrid working options (work from home options available)About your new roleA Government agency in NSW is seeking
- Customer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $37 - $43 per hour + superJob Type: availability to work on a 7 day rosterAbout the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key rolCustomer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $37 - $43 per hour + superJob Type: availability to work on a 7 day rosterAbout the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key rol
- Randstad has partnered exclusively with one of the largest waste and recycling companies in the country! Due to continued growth our client based in Jandakot are looking for a Customer Service Officer to join their team.Your Duties:Provide a professional service to the business by welcoming all clients, visitors and guests in a friendly mannerPhotocopying, filing binding, laminating documents when requiredUse the finance system for all purchasing, invoicinRandstad has partnered exclusively with one of the largest waste and recycling companies in the country! Due to continued growth our client based in Jandakot are looking for a Customer Service Officer to join their team.Your Duties:Provide a professional service to the business by welcoming all clients, visitors and guests in a friendly mannerPhotocopying, filing binding, laminating documents when requiredUse the finance system for all purchasing, invoicin
- Casual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several ACasual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several A
- A dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in a fast-paced environment and enjoys building strong relationships with customers.The successful candidate will be a key point of contact for clients, providing exceptional service and supporting sales efforts to drive business growth. If a candidate has a passion for customer satisfactionA dynamic and growing industrial supply business is looking for a proactive Customer Service Officer to join its team. This role is ideal for an individual who thrives in a fast-paced environment and enjoys building strong relationships with customers.The successful candidate will be a key point of contact for clients, providing exceptional service and supporting sales efforts to drive business growth. If a candidate has a passion for customer satisfaction
- The CompanyOur client is a leading Australian manufacturer and supplier of quality steel building products. With a strong national presence and over 26 manufacturing sites across the country, they play a pivotal role in Australia's built environment, providing essential solutions for residential, commercial, industrial, government, and rural projects.The PositionThis role is primarily to process customer orders, provide excellent customer service to all cuThe CompanyOur client is a leading Australian manufacturer and supplier of quality steel building products. With a strong national presence and over 26 manufacturing sites across the country, they play a pivotal role in Australia's built environment, providing essential solutions for residential, commercial, industrial, government, and rural projects.The PositionThis role is primarily to process customer orders, provide excellent customer service to all cu
- Customer Service Officer - Logistics IndustryMonday to Friday9am -5:00pm My client is a National Transport and logistics organisation based in Tullamarine & due to growth we are currently seeking an experienced customer service officer. This role is a permanent full time position. In this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.CommCustomer Service Officer - Logistics IndustryMonday to Friday9am -5:00pm My client is a National Transport and logistics organisation based in Tullamarine & due to growth we are currently seeking an experienced customer service officer. This role is a permanent full time position. In this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Comm
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception andWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception and
- Are you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'llAre you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'll
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitinWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is currently seeking entry-level and experienced Customer Service Officers. At Waterworld, we run a comprehensive Learn to Swim program, host excitin
- $35.80 per hour + SuperFull-Time Contract: 8th August 2025 – 7th February 2026 (with potential extension)Location: Gosford (Onsite Only)Join a leading NSW Government agency committed to delivering world-class customer service! This is a great opportunity to provide high-quality support to the community, assisting customers with essential road safety enquiries.Key Responsibilities:Deliver high-quality customer service within a high-volume contact centre env$35.80 per hour + SuperFull-Time Contract: 8th August 2025 – 7th February 2026 (with potential extension)Location: Gosford (Onsite Only)Join a leading NSW Government agency committed to delivering world-class customer service! This is a great opportunity to provide high-quality support to the community, assisting customers with essential road safety enquiries.Key Responsibilities:Deliver high-quality customer service within a high-volume contact centre env
- Who we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception andWho we areAt the heart of the City of Tea Tree Gully lies Waterworld Aquatic Centre, a premier outdoor destination. We offer three heated pools—comprising a 50m lap pool, a 20m Learner pool, and a Toddler pool—alongside expansive grassy areas, thrilling water slides, and a vibrant splash park.The roleRandstad is seeking Senior Customer Service Officers for Waterworld Aquatic Centre. In this role, you'll deliver exceptional service at both the reception and
- Your New CompanyThis a fantastic opportunity within the VTMS (Vehicle Traffic Management Services) team for a Customer Service Officer.Working with our client is an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in their care. Their employees are their greatest asset and are committed to fostering an environment where every individual can thrive, grow and contribute to the collectivYour New CompanyThis a fantastic opportunity within the VTMS (Vehicle Traffic Management Services) team for a Customer Service Officer.Working with our client is an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in their care. Their employees are their greatest asset and are committed to fostering an environment where every individual can thrive, grow and contribute to the collectiv
- We are currently seeking a dedicated and enthusiastic Customer Service Officer to join our clients team in their impressive, purpose built facilities in Welshpool.Working within the busy engineering team you will work closely with the engineering manager in providing leading customer service support to their Tier 1 Mining and Oil and Gas clients across Australia.About the Role:Attend to customer inquiries, quotation requests and orders.Solve customer problWe are currently seeking a dedicated and enthusiastic Customer Service Officer to join our clients team in their impressive, purpose built facilities in Welshpool.Working within the busy engineering team you will work closely with the engineering manager in providing leading customer service support to their Tier 1 Mining and Oil and Gas clients across Australia.About the Role:Attend to customer inquiries, quotation requests and orders.Solve customer probl
- Expression of Interest: Business Support Officers (Temporary Roles)Randstad is working with various Government departments in and around Perths CBD, offering exciting opportunities for Business Support Officers to join multiple teams on a temporary basis. These roles are potential to extend for the right candidate, for example 6 months with possible extension. Location: Subiaco, East Perth, Nedlands, CBD etcPay rate: $50-55 per hour + Super. This is depenExpression of Interest: Business Support Officers (Temporary Roles)Randstad is working with various Government departments in and around Perths CBD, offering exciting opportunities for Business Support Officers to join multiple teams on a temporary basis. These roles are potential to extend for the right candidate, for example 6 months with possible extension. Location: Subiaco, East Perth, Nedlands, CBD etcPay rate: $50-55 per hour + Super. This is depen
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.