- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 26/06/2026 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW iThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Contact Centre Operator x8Pay rate: $35.15 per hour + superStart Date: AsapEnd Date: 26/06/2026 with possibility of extensionLocation: Bathurst, with hybrid options avaliable. About your new roleA government agency in NSW i
- About the roleJoin a dedicated team providing essential support services within one of the state's largest and most vital government sectors. This role offers the chance to be the first point of contact for crucial finance, HR, and technical systems queries, ensuring smooth operations for schools and corporate staff. If you thrive in a fast-paced environment and are passionate about customer service, this is your chance to make a tangible impact.The Role:About the roleJoin a dedicated team providing essential support services within one of the state's largest and most vital government sectors. This role offers the chance to be the first point of contact for crucial finance, HR, and technical systems queries, ensuring smooth operations for schools and corporate staff. If you thrive in a fast-paced environment and are passionate about customer service, this is your chance to make a tangible impact.The Role:
- Randstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth our client based in Hazelmere are looking for a Customer Service Officer to join their team. Your Duties:Providing exceptional customer service and administrative support to both internal and external stakeholdersClient liason General administration dutiesAbout you:Experience in the transport industrySAP experience (essential)Strong organRandstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth our client based in Hazelmere are looking for a Customer Service Officer to join their team. Your Duties:Providing exceptional customer service and administrative support to both internal and external stakeholdersClient liason General administration dutiesAbout you:Experience in the transport industrySAP experience (essential)Strong organ
- Randstad are currently recruiting for a Customer Service Officer to act as the primary point of contact for customer enquiries. You will be responsible for providing comprehensive guidance on a high volume of enquiries and discussing various options with customers. This full-time position offers $50.37 per hour plus super. This temporary assignment has an immediate start until the middle of February 2026, with extension options to be reviewed. The role isRandstad are currently recruiting for a Customer Service Officer to act as the primary point of contact for customer enquiries. You will be responsible for providing comprehensive guidance on a high volume of enquiries and discussing various options with customers. This full-time position offers $50.37 per hour plus super. This temporary assignment has an immediate start until the middle of February 2026, with extension options to be reviewed. The role is
- Are you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'llAre you a motivated and organised administrator with a passion for customer service? Our client, a respected Waste Management company located in Queanbeyan, is seeking a Customer Service Administrator to join their team on a casual on-going, full-time basis.This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.About the RoleAs the Customer Service Administrator, you'll
- Your New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yoYour New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yo
- Your New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yoYour New Company This is your exclusive opportunity to join a global luxury watch brand at their Macquarie Park office, renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing yo
- 🌟 Customer Service Officer | East Perth | Global Industry Leader About the CompanyJoin the world's leading company in innovative and sustainable building solutions. Our client is a global powerhouse enabling greener cities, smarter infrastructure, and improving living standards around the world.Sustainability Focus: We are driving circular construction and are committed to becoming a net-zero company, with sustainability at the core of our strategy.Global🌟 Customer Service Officer | East Perth | Global Industry Leader About the CompanyJoin the world's leading company in innovative and sustainable building solutions. Our client is a global powerhouse enabling greener cities, smarter infrastructure, and improving living standards around the world.Sustainability Focus: We are driving circular construction and are committed to becoming a net-zero company, with sustainability at the core of our strategy.Global
- EXPRESSION OF INTEREST: Administration & Office Support Roles - Geelong Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Geelong region! This is your chance to connect with your loEXPRESSION OF INTEREST: Administration & Office Support Roles - Geelong Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Geelong region! This is your chance to connect with your lo
- EXPRESSION OF INTEREST: Administration & Office Support Roles - Ballarat Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Ballarat region! This is your chance to connect with your lEXPRESSION OF INTEREST: Administration & Office Support Roles - Ballarat Are you a skilled professional in Executive Assistance, Customer Service, or General Administration? Are you looking for your next challenge and eager to contribute to meaningful work within government organisations?Randstad is calling for Expressions of Interest (EOI) for both current and upcoming contract roles across the Ballarat region! This is your chance to connect with your l
- Inbound Customer Service Officer – Financial/Automotive Services (Contract - WHVs Welcomed to Apply)Full-time, temporary contract (4 months with potential to extend)Monday to Friday - full time business hours (no weekends)Competitive hourly rate + superStart: 12th January 2026Interview: Early December 2025About Our Client Our client is a leading and respected financial services company in Australia, specialising in salary packaging and novated leasing solInbound Customer Service Officer – Financial/Automotive Services (Contract - WHVs Welcomed to Apply)Full-time, temporary contract (4 months with potential to extend)Monday to Friday - full time business hours (no weekends)Competitive hourly rate + superStart: 12th January 2026Interview: Early December 2025About Our Client Our client is a leading and respected financial services company in Australia, specialising in salary packaging and novated leasing sol
- 🚀 Join EDConnect: Launch Your Career as a Customer Service Officer! 🚀 Are you ready to be a crucial support pillar for the NSW Department of Education? EDConnect, the shared services Contact Centre for Payroll and Leave, is seeking 12 dedicated Customer Service Officers to join our dynamic team in Wollongong!This is an opportunity to use your high-level customer service skills to support teachers and corporate staff with essential finance, HR, and techni🚀 Join EDConnect: Launch Your Career as a Customer Service Officer! 🚀 Are you ready to be a crucial support pillar for the NSW Department of Education? EDConnect, the shared services Contact Centre for Payroll and Leave, is seeking 12 dedicated Customer Service Officers to join our dynamic team in Wollongong!This is an opportunity to use your high-level customer service skills to support teachers and corporate staff with essential finance, HR, and techni
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.