- My client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, tMy client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, t
- Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admiRandstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admi
- Randstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary pointRandstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary point
- Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion forDo you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion for
- Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles witAre you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles wit
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- About the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excepAbout the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excep
- Pay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: ProviPay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: Provi
- Expression of Interest: Retail/Fashion & Office SupportHead Office & In-Store Opportunities | Monday – FridayWhether you are an Administrator with an eye for detail, a Customer Service Officer who can solve any problem, a Receptionist who is the face of the brand, or a Store Assistant looking to transition into a corporate environment we want to meet you.We are currently building a talent pool for several upcoming roles across the retail industry around ViExpression of Interest: Retail/Fashion & Office SupportHead Office & In-Store Opportunities | Monday – FridayWhether you are an Administrator with an eye for detail, a Customer Service Officer who can solve any problem, a Receptionist who is the face of the brand, or a Store Assistant looking to transition into a corporate environment we want to meet you.We are currently building a talent pool for several upcoming roles across the retail industry around Vi
- Customer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduledCustomer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduled
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.