- Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admiRandstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admi
- My client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills,My client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills,
- Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are currently pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in South, North and Central Brisbane. By applying now, you’ll be first in line when these positions go live.What’s on Offer?Pay: $34.00 – $45.00 per hour + SuperFlexAre you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are currently pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in South, North and Central Brisbane. By applying now, you’ll be first in line when these positions go live.What’s on Offer?Pay: $34.00 – $45.00 per hour + SuperFlex
- Randstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary pointRandstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary point
- Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion forDo you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion for
- Randstad has partnered exclusively with one of the largest manufacturing suppliers here in WA. Due to recent growth within the company, our client are currently seeking an experienced and motivated Customer Service Officer to join their team in Bassendean. This is a full time contract, and immediate start. Your New Role:Provide prompt and efficient services as first contact for phone and email enquiriesRespond to telephone and email enquiries receivedCoordRandstad has partnered exclusively with one of the largest manufacturing suppliers here in WA. Due to recent growth within the company, our client are currently seeking an experienced and motivated Customer Service Officer to join their team in Bassendean. This is a full time contract, and immediate start. Your New Role:Provide prompt and efficient services as first contact for phone and email enquiriesRespond to telephone and email enquiries receivedCoord
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are currently pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in South, North and Central Brisbane. By applying now, you’ll be first in line when these positions go live.What’s on Offer?Pay: $34.00 – $45.00 per hour + SuperFlexAre you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are currently pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in South, North and Central Brisbane. By applying now, you’ll be first in line when these positions go live.What’s on Offer?Pay: $34.00 – $45.00 per hour + SuperFlex
- The RoleAs a Customer Service Officer, you will be the first point of contact. Providing a friendly and approachable service, you'll ensure every customer receives clear, accurate and supportive guidance. Our Client requires an immediate start for a 4 week assignment at their Mt Gambier office. Key ResponsibilitiesProviding high quality frontline service to the public.Financial Assistance, assessing eligibility for programs and funding. Discuss oThe RoleAs a Customer Service Officer, you will be the first point of contact. Providing a friendly and approachable service, you'll ensure every customer receives clear, accurate and supportive guidance. Our Client requires an immediate start for a 4 week assignment at their Mt Gambier office. Key ResponsibilitiesProviding high quality frontline service to the public.Financial Assistance, assessing eligibility for programs and funding. Discuss o
- Please note: To be eligible for this position you MUST be an Australian Citizen and hold a Baseline Clearance or willing to obtain one.The role:The Customer Service Officer role requires candidates that can work as part of a team contributing to a whole of government service. In this role candidates need a strong background in customer service/service delivery with the ability to problem solve and adapt to changes in work priorities.Duties of the positionPlease note: To be eligible for this position you MUST be an Australian Citizen and hold a Baseline Clearance or willing to obtain one.The role:The Customer Service Officer role requires candidates that can work as part of a team contributing to a whole of government service. In this role candidates need a strong background in customer service/service delivery with the ability to problem solve and adapt to changes in work priorities.Duties of the position
- Customer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduledCustomer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduled
- Shape Your Local Community | Business Support OpportunitiesAre you an experienced Local Government professional looking for your next challenge? We are currently seeking expressions of interest from proactive, detail-oriented Business Support Officers to join various high-performing teams across the region.If you understand the rhythm of Council life and pride yourself on providing seamless administrative support to the community, we want to hear from you!Shape Your Local Community | Business Support OpportunitiesAre you an experienced Local Government professional looking for your next challenge? We are currently seeking expressions of interest from proactive, detail-oriented Business Support Officers to join various high-performing teams across the region.If you understand the rhythm of Council life and pride yourself on providing seamless administrative support to the community, we want to hear from you!
- State Government | Business Support OpportunitiesAre you an experienced professional with a background in State Government operations? We are currently seeking expressions of interest from organized, process-driven individuals to join our talent pool for upcoming opportunities across various State Departments and Agencies.Whether you are a master of ministerial correspondence, a coordinator of complex projects, or a guardian of information integrity, we waState Government | Business Support OpportunitiesAre you an experienced professional with a background in State Government operations? We are currently seeking expressions of interest from organized, process-driven individuals to join our talent pool for upcoming opportunities across various State Departments and Agencies.Whether you are a master of ministerial correspondence, a coordinator of complex projects, or a guardian of information integrity, we wa
- Shape Your Local Community | Business Support OpportunitiesAre you an experienced Local Government professional looking for your next challenge? We are currently seeking expressions of interest from proactive, detail-oriented Business Support Officers to join various high-performing teams across the region.If you understand the rhythm of Council life and pride yourself on providing seamless administrative support to the community, we want to hear from you!Shape Your Local Community | Business Support OpportunitiesAre you an experienced Local Government professional looking for your next challenge? We are currently seeking expressions of interest from proactive, detail-oriented Business Support Officers to join various high-performing teams across the region.If you understand the rhythm of Council life and pride yourself on providing seamless administrative support to the community, we want to hear from you!
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.