product owner.

Overview

This is a compelling opportunity to join a leading organization as a Product Owner working on a large-scale hardship transformation program, where you will act as the primary bridge between customer needs and technical execution. You will lead a cross-functional squad to deliver end-to-end outcomes, maintaining a clear vision and roadmap while balancing commercial realities with the "voice of the customer." Your goal is to maximize value by protecting the squad's focus, managing complex backlogs, and fostering a culture of continuous improvement and "progress over perfection."

Key Criteria

• 4–6 years of experience mobilizing and supporting medium, cross-functional, and self-managing teams.

• Deep understanding of financial domain, preferably within Banking from either a business or technology perspective.

• Experience working on Hardship programs of work is needed
• Extensive experience with Agile methodologies and familiarity with Human-Centered Design (HCD).

• Proven ability in strategic thinking, market analysis, and competitor research.

• Demonstrated expertise in opportunity identification and business case creation.

• Strong analytical skills with evidence-based decision-making capabilities.

• Tertiary qualifications are required, with a preference for post-graduate degrees.

Key Relationships

• Squad Members

• Orchestration Leads (Domain and Sub-Domain)

• Sub-Domain Lead

• Relevant Domain, Agile, and Technology roles

• Customers and Colleagues

Key Responsibilities

• Vision and Roadmap Management: Communicate and maintain the product vision, goals, and product roadmap while representing the voice of the customer and colleague.

• Backlog Prioritization: Own and prioritize a medium-complexity backlog, ensuring the squad focuses on high-value features and user stories in line with Domain cadence.

• Stakeholder Engagement: Act as the primary liaison for stakeholders, providing transparency, managing expectations, and protecting the squad from context-switching.

• Agile Leadership: Collaborate with the Scrum Master to deliver the backlog, participate in all Agile ceremonies, and define Acceptance Criteria and Definition of Done.

• Product Lifecycle & Risk: Manage products with financial or performance targets, ensuring adherence to risk management frameworks, monitoring metrics like customer complaints, and escalating blockers.

• Discovery and Innovation: Lead workshops through discovery and development stages, utilizing a "test and learn" mindset to solve problems and create product collateral.

If this sounds like you, someone you know, or you're ready for a confidential chat regarding your next career step, then apply below and/or send your email to nick.shannon@randstaddigital.com.au. All applications will be reviewed, however due to large demand, detailed feedback may not always be possible.