people & culture business partner.

The People and Culture Department forms part of the Corporate Services Directorate and provides strategic and operational advice on people management and workforce capability. Working in partnership across the organisation, People and Culture supports organisational culture, diversity and inclusion, inclusive employment, workforce planning and pathways, well-being, recruitment, learning and development, employee relations, payroll, and workforce reporting. The department also incorporates occupational health and safety, people-related risk management, and risk and assurance to support sound governance and a safe, engaged workforce.

Location: VIC 3088

Start Date: ASAP

Contract Length: Till EOFY with the possibility of extension

Hours: Full time with hybrid model

Key Responsibilities:
Strategic IR/ER Business Partnering

• Develop coaching partnerships which empower managers to handle HR/ER/IR issues within agreed frameworks.
• Provide specialist advice on Enterprise Agreement interpretation, conditions of employment and legislative compliance.
• Act as a senior escalation point for complex, sensitive or high‑risk workforce matters.
• Partner with Directorates as the IR/ER advisor, supporting Directors and leadership teams through trusted, proactive and risk-aware advice aligned to organisational objectives.

Employee & Industrial Relations Case Management

• Lead complex ER/IR cases including misconduct, under‑performance, grievances and disputes.
• Provide clear, defensible advice to senior leaders on outcomes and options.

Enterprise Agreement & Union Engagement

• Provide expert advice on Enterprise Agreement interpretation, application and compliance.
• Engage constructively with Unions and employee representatives to support consultation and dispute resolution.

Position Classification, Recruitment & Advancement

• Development of complex position descriptions, including evaluation and classification of roles, and participation in selection processes where required.
• Provide specialist advice on role scope, classification outcomes and grading consistency to ensure alignment with Enterprise Agreement and governance frameworks.
• Support line management to undertake performance management processes, ensuring fairness, consistency and compliance with industrial instruments.

Change Management & Organisational Risk

• Provide IR/ER advice during organisational change, restructures and workforce transitions.
• Assess and advise on industrial, legal and reputational risks associated with workforce decisions.

Policy, Governance & Compliance

• Review and update policies, procedures, templates, and manager toolkits to reflect current legislation and best practice.
• Ensure compliance with all legislative requirements.
• Maintain accurate, confidential case records and analytic; prepare monthly reports and dashboards.

Capability Building & Culture

• Design and deliver targeted training (e.g., performance conversations, managing misconduct, lawful directions, consultation obligations).
• Champion diversity, equity, inclusion, accessibility, and culturally safe practice.

Skills and knowledge required

• Demonstrated experience (typically 5–8+ years) in complex IR/ER advisory roles within medium–large organisations, ideally public sector or highly regulated environments.
• Proven track record in enterprise bargaining and union engagement, including drafting clauses and managing negotiations through to FWC approval.
• Strong knowledge of the Fair Work Act, Modern Awards, NES, enterprise agreements, OHS, discrimination and equal opportunity laws, and privacy obligations.
• Expertise in managing sensitive casework and investigations with high confidentiality, impartiality, and procedural fairness.
• Ability to interpret and apply legislation, case law, and industrial instruments to practical workplace issues; strong written advocacy and report.
• Influencing and coaching skills that lift leader capability and enable early and local resolution.
• Data literacy: using HRIS/LMS reporting and case analytics to identify trends, risks, and interventions.
• High integrity, sound judgement, resilience, and stakeholder relationship capability.

Qualifications & Experience:

• Tertiary qualifications in Law, HR/IR, Employee Relations, or related discipline (and demonstrated equivalent experience within a Business Partner role or similar). National Coordinated Criminal History Check (Police Check) and Working with Children Check.

Desirable:

• Experience in local government, state government, healthcare, or utilities.
• Exposure to psychosocial hazard management and trauma-informed practice.
• Experience with change projects, restructures, and organisational design.
• Familiarity with Aspire (LMS/HRIS) or similar systems.

Benefits of Contracting with Randstad:

• Access to benefits platforms with discounts at major retailers
• 3 weekly pay runs
• Exclusive access to roles before they go to market
• Employee assistance programme, including counselling services

If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you. Please click “Apply Now” to submit your current resume.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.