Title: IT Support Technician – Level 2
Contract duration: 3 months
Location: Southport, Gold Coast
Are you an experienced IT professional looking for your next challenge on the Gold Coast? We are seeking a dedicated Level 2 IT Support Technician to join our team in Southport. This is a 3-month contract focusing on delivering high-quality technical resolutions and hardware management in a fast-paced environment.
1) What You Will Do:
... Provide Level 2 technical support across various operating systems, including Windows 11 upgrades.
Manage and support Microsoft 365 environments to ensure seamless user productivity.
Resolve complex Level 2 desktop support issues and technical escalations.
Coordinate the deployment of computers and related hardware across the site.
Manage the secure disposal and decommissioning of redundant computer equipment.
2) What You Need to Apply for This Role:
Proven experience in a Level 2 technical support or desktop support role.
Technical proficiency with Windows 11 and Microsoft 365 administration.
Demonstrated ability to handle hardware life-cycle management and deployments.
Strong troubleshooting skills for resolving diverse hardware and software issues.
Must be an Australian Citizen and hold (or be eligible to hold) a Blue Card.
Title: IT Support Technician – Level 1 (3 positions)
Contract duration: 1 month
Location: Brisbane CBD
Kickstart your next project with a leading digital team in the heart of Brisbane! We are hiring three Level 1 IT Support Technicians for a focused 1-month contract. If you are passionate about technology and enjoy hands-on hardware and software support, this is the perfect opportunity to showcase your skills in a CBD-based role.
1) What You Will Do:
Troubleshoot and resolve Level 1 desktop support issues for end-users.
Assist with the physical deployment and setup of computers and peripheral hardware.
Support the decommissioning process for end-of-life computer equipment.
2) What You Need to Apply for This Role:
Previous experience or relevant qualifications in Level 1 IT technical support.
Familiarity with supporting various operating systems in a desktop environment.
Hands-on experience with hardware assembly, setup, and deployment.
Full working rights in Australia (open to visa holders).
Interested? Apply Now! If you are an IT Support Technician with experience in hardware deployment, we want to hear from you. Click “Apply Now”. Alternatively, please reach out to Jinal for more information - jinal.patel@randstaddigital.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
