career
$133K base salary plus on-call allowances
As the ICT Computer Services Team Leader, you will be the operational heartbeat of our technical team. Reporting to the Computer Services Manager, you will manage day-to-day resource direction, oversee endpoint architecture, and ensure the district's infrastructure is secure, reliable, and high-performing.
What’s in it for you
Financial: Competitive base salary of $133,000 plus on-call allowances.
Career: Opportunity to lead major projects including Windows 11 migrations and Essential 8 maturity initiatives.
Work-life: A supportive environment in the Nepean and Blue Mountains region with a focus on team wellbeing.
Key Responsibilities
Team Leadership: Provide technical guidance and operational leadership to the Infrastructure and Computer Services Team.
Service Excellence: Oversee ServiceNow queues, ensuring incidents and changes are managed within an ITIL framework.
Endpoint Integrity: Manage the implementation and maintenance of the district’s ICT endpoints and infrastructure.
Cyber Security: Support a secure environment by reporting threats and maintaining Essential 8 maturity.
Collaboration: Represent the ICT team in departmental meetings and translate business needs into technical specifications.
Critical Support: Participate in the after-hours on-call roster to manage escalations of critical incidents.
You are a seasoned technical leader with a passion for mentoring staff and driving high-quality outcomes. Your background includes:
Technical Expertise: Strong skills in Office 365, Intune, SCCM, and Windows 11.
Analytical Prowess: Proven ability to interpret complex issues and develop evidence-based solutions.
Stakeholder Management: Experience managing third-party vendors and establishing productive internal relationships.
Adaptability: Ability to balance competing priorities in a growing, high-pressure clinical environment.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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