customer service manager.

In this leadership position, you will oversee a dedicated team to ensure seamless service delivery and operational integrity. You will be responsible for supervising administrative processes and systems, ensuring every workflow remains compliant with core policies and standard procedures. Your role is central to maintaining high standards while fostering collaborative relationships across the business.

Key Responsibilities:

• Team Leadership: Lead and mentor a high-performing team to deliver exceptional support to business banking clients.

• Operational Oversight: Supervise effective administration processes and systems, ensuring strict adherence to core policies.

• Stakeholder Management: Build and maintain strong working relationships with internal partners and external stakeholders.

• Development: Drive continuous improvement by staying updated through online platforms and active participation in professional development.

What You’ll Need

To be successful in this role, you will be a confident leader with experience managing teams within a high-volume financial services environment. You possess a strong understanding of business banking operations and a proven ability to supervise complex administrative systems while maintaining rigorous compliance standards. Your professional approach allows you to build and manage effective relationships across all levels of an organization. We are looking for a motivated individual who prioritizes continuous learning and can guide a team toward "best practice" outcomes throughout this 6-month engagement.

Apply today to lead a high-performing team and make a tangible impact on the business banking journey.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.