Looking for a role where your work-life balance is respected and your contributions are valued? We are working with a global insurance provider looking for a dedicated Claims Consultant to join the team. We pride ourselves on a culture that is professional yet genuinely supportive.
The OpportunityIn this role, you will be the primary point of contact for our customers. You’ll manage the claims process from start to finish, ensuring our clients feel supported during difficult times.
- Customer Support: Handle a high volume of calls with empathy and clear communication.
- Problem Solving: Navigate complex claims and provide solutions based on company policy.
- Ownership: Manage your own caseload from the initial call to the final decision.
- Consistency: Maintain a calm, professional demeanor during busy periods.
- Competitive Pay: $40.56 per hour + Superannuation.
- Stable Hours: Monday to Friday, 9am–5pm (Full-time hours).
- Career Growth: Ongoing training and a high potential for contract extension.
- Great Culture: A friendly, inclusive environment with approachable management.
- Communication: You are a clear communicator who enjoys helping others.
- Resilience: You can stay focused and positive in a fast-paced setting.
- Reliability: You have a strong work ethic and enjoy working in a team.
- Availability: You are ready to commence a new role ASAP
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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