community engagement officer.
- rostrevor, south australia
- posted today
redirect to another website
You will be redirected to another website, you can continue your application there
job details
job details
Location: Adelaide, SA
Classification: Level 5
Work Type: Full-Time
About the Opportunity
We are partnering with a local council to find a Community Engagement Officer to join their Governance team. This is a pivotal role dedicated to ensuring our residents have a clear, trusted, and influential voice in Council decision-making.
Sitting within the Executive Services department, you will lead the end-to-end delivery of the Community Engagement program. You won't just be checking boxes; you will be designing innovative participation models that bridge the gap between local government and our diverse community—including those who are historically disengaged or apathetic.
The Role
Reporting to the Manager of Governance, you will take ownership of major, sensitive, and often controversial engagement projects. You will be responsible for:
Strategy & Implementation: Scheduling and delivering the annual engagement program using best-practice frameworks.
Inclusive Outreach: Developing creative initiatives to increase participation among CALD communities, youth, and marginalised groups.
Strategic Reporting: Analysing qualitative and quantitative community feedback to produce high-level reports and recommendations for Elected Members and Executive leadership.
Advisory & Training: Providing expert advice to operational staff on minor projects and raising awareness of engagement principles across the organisation.
Facilitation: Leading community forums, public meetings, and representing the Council at sector networks.
About You
You are a "full-stack" communicator who is as comfortable writing a technical report for the CEO as you are facilitating a room full of passionate residents.
To be successful in this role, you will have:
Framework Expertise: A comprehensive understanding of community engagement principles, specifically the IAP2 (International Association of Public Participation) framework.
Writing Excellence: The ability to translate complex legislative or technical information into clear, audience-appropriate content (newsletters, flyers, and social media).
High EQ & Diplomacy: Proven experience managing business relationships and stakeholder expectations using tact, negotiation, and transparency.
Analytical Rigour: The ability to interpret data and sentiment to inform strategic recommendations.
Local Government Knowledge: A sound understanding of South Australian local government legislation and the role of community consultation.
Requirements
Minimum 3 years experience in a dedicated Community Engagement role.
Proven experience in the planning, implementation, and evaluation of engagement strategies.
Strong public speaking and facilitation skills.
A current/valid driver’s license and a Working with Children Check (or willingness to obtain).
Desirable: IAP2 Certificate, experience with Granicus (Bang the Table) software, and tertiary qualifications in Communications or Project Management.
Why Join the team?
They are an organisation built on Respect, Integrity, Teamwork, Leadership, and Customer Focus. They offer a collaborative working environment where innovation is encouraged, and where your work directly contributes to the well being and vibrancy of the local community.
For enquiries, please contact Kahli Stevenson on kahli.stevenson@randstad.com.au OR (08) 8461 4446
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Community Engagement Officer
...Location: Adelaide, SA
Classification: Level 5
Work Type: Full-Time
About the Opportunity
We are partnering with a local council to find a Community Engagement Officer to join their Governance team. This is a pivotal role dedicated to ensuring our residents have a clear, trusted, and influential voice in Council decision-making.
Sitting within the Executive Services department, you will lead the end-to-end delivery of the Community Engagement program. You won't just be checking boxes; you will be designing innovative participation models that bridge the gap between local government and our diverse community—including those who are historically disengaged or apathetic.
The Role
Reporting to the Manager of Governance, you will take ownership of major, sensitive, and often controversial engagement projects. You will be responsible for:
Strategy & Implementation: Scheduling and delivering the annual engagement program using best-practice frameworks.
Inclusive Outreach: Developing creative initiatives to increase participation among CALD communities, youth, and marginalised groups.
Strategic Reporting: Analysing qualitative and quantitative community feedback to produce high-level reports and recommendations for Elected Members and Executive leadership.
Advisory & Training: Providing expert advice to operational staff on minor projects and raising awareness of engagement principles across the organisation.
Facilitation: Leading community forums, public meetings, and representing the Council at sector networks.
About You
You are a "full-stack" communicator who is as comfortable writing a technical report for the CEO as you are facilitating a room full of passionate residents.
To be successful in this role, you will have:
Framework Expertise: A comprehensive understanding of community engagement principles, specifically the IAP2 (International Association of Public Participation) framework.
Writing Excellence: The ability to translate complex legislative or technical information into clear, audience-appropriate content (newsletters, flyers, and social media).
High EQ & Diplomacy: Proven experience managing business relationships and stakeholder expectations using tact, negotiation, and transparency.
Analytical Rigour: The ability to interpret data and sentiment to inform strategic recommendations.
Local Government Knowledge: A sound understanding of South Australian local government legislation and the role of community consultation.
Requirements
Minimum 3 years experience in a dedicated Community Engagement role.
Proven experience in the planning, implementation, and evaluation of engagement strategies.
Strong public speaking and facilitation skills.
A current/valid driver’s license and a Working with Children Check (or willingness to obtain).
Desirable: IAP2 Certificate, experience with Granicus (Bang the Table) software, and tertiary qualifications in Communications or Project Management.
Why Join the team?
They are an organisation built on Respect, Integrity, Teamwork, Leadership, and Customer Focus. They offer a collaborative working environment where innovation is encouraged, and where your work directly contributes to the well being and vibrancy of the local community.
For enquiries, please contact Kahli Stevenson on kahli.stevenson@randstad.com.au OR (08) 8461 4446
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
experience
3 yearsskills
Communications / Community Engagement/ Public Relations / Marketing / Writingqualifications
- A current driver's license and a Working with Children Check (or willingness to obtain)
- Desirable: IAP2 Certificate
- Minimum 3 years' experience in a dedicated Community Engagement role
education
Vocational/Professional Qualification
share this job.
summary
- rostrevor, south australia
- temporary
- full-time
- specialismmarketing & communications
- sub specialismmarketing communications
- reference number90M0701615_4917823149716006926
speed up the application by sharing your profile
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
1 of 8apply with randstad.
Applying with us is easy. We will review all applications to check skill set, background experience and achievements to see if they align with the requirements of the role.
2 of 8we'll give you a call.
Once we have reviewed your application if you are shortlisted to move to the next stage, one of our consultants will contact you directly to discuss your application further. If we find that you are not a good fit for the specific role, you will be notified by email.
3 of 8getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
4 of 8compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8the interview and negotiation.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
8 of 8start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
get in touch
we are here to help you with your questions.
KS
kahli stevenson
let similar jobs come to you
We will keep you updated when we have similar job postings.
Thank you for subscribing to your personalised job alerts.