claims support.

Randstad is proud to partner with a leading State Government employer of choice based in Geelong. Driven by clear, people-first values, this organisation focuses on achieving efficient, just, and high-quality recovery outcomes for the community. They pride themselves on making the complicated simple and ensuring every conversation counts. If you are looking for a collaborative, purposeful workplace, this is the perfect opportunity for you.

About the Role

Working within the Clients division, you will provide vital, accurate, and efficient administrative assistance to support dedicated Claims teams. This fast-paced role relies on your initiative and proactive nature to reduce administrative burdens and ensure the timely delivery of services.

Key Responsibilities Include:

- Managing everyday administrative claims workflows efficiently and taking a proactive approach to all requests.

- Utilizing internal claims management databases and systems to accurately source and store information.

- Performing a range of administrative tasks, using your organizational skills to prioritize work based on urgency.

- Exercising sound judgment to identify and escalate risks that may impact task deadlines.

- Actively collaborating with team members to share knowledge and foster a supportive, inclusive team environment.

Key Selection Criteria

To be successful in this role, you will bring:

- Proven Administration Experience: Background working effectively within a fast-paced environment.

- Exceptional Prioritisation Skills: A demonstrated capacity to manage varied tasks, meet tight deadlines, and work autonomously.

- Strong Communication: The ability to communicate clearly and build strong relationships with stakeholders via phone, email, and internal channels.

- Tech Savvy: System literacy with intermediate knowledge of Microsoft Office programs (Word, Excel, PowerPoint) and ease navigating multiple databases.

- Critical Thinking & Adaptability: A knack for analyzing situations to form sound judgments, coupled with flexibility toward changing workflows.

Mandatory Application Requirement

Please Note: As a core part of this recruitment process, shortlisted candidates will be required to complete a typing test to demonstrate data entry efficiency.

How to Apply

If you are ready to bring your administrative expertise to a supportive team environment that makes a real impact, please apply via SEEK by submitting your up to date resume. Shortlisted candidates will be contacted to undertake the typing test.

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