Are you a detail-oriented professional with a background in banking, financial services, or portfolio management? Perhaps you are a Claims Assistant looking to step up into a role where you actually influence the outcome of a file.
We are partnering with a market-leading Credit Hire specialist based in Hurstville to find an enthusiastic Claims Consultant. This is not just a "processing" role; it is an investigative, analytical position where you determine liability and drive the recovery process.
The Opportunity
Joining a high-energy team, you will manage a portfolio of motor vehicle claims to assess liability. You will be the "detective" on the file—assessing evidence to determine who is at fault and ensuring the business can successfully recover costs.
Salary: $65,000 - $70,000 + Super
- Full-time permanent opportunity
Location: Hurstville, close to public transport and parking nearby
Flexibility: Hybrid workflow (Work from home Mondays & Fridays once fully trained).
Start Date: ASAP
What You’ll Be Doing
Liability Assessment: Reviewing accident details and evidence to determine eligibility and "at-fault" status.
Stakeholder Management: Liaising directly with insurers, repairers, and third parties to confirm liability and progress claims.
Portfolio Management: Maintaining accurate, up-to-date claim files to ensure maximum recoverability.
Strategic Thinking: Balancing customer care with the commercial reality of claim recovery.
About You
We are looking for someone who is curious, solutions-focused, and thrives in a fast-paced environment. You might come from:
General Insurance: Claims or recoveries experience.
Banking & Finance: Portfolio management or high-level customer service.
Professional Services: Strong stakeholder management and administrative accuracy.
Key Requirements:
A sharp eye for detail and the ability to "read between the lines".
Confidence in making decisions regarding eligibility and liability.
Excellent communication skills for negotiating with insurers and third parties.
A positive attitude and a desire to work in a diverse, multicultural team environment.
Why Join This Team?
True Career Progression: This is a growing national business that values initiative and promotes from within.
Inclusive Culture: A diverse and multicultural supportive team
Comprehensive Benefits: Includes retail discounts, paid parental leave, and referral bonuses.
Supportive Environment: While no two days are the same, you’ll have a management team that empowers your decision-making.
Ready to start your next chapter in Hurstville? Click APPLY now to be considered for an immediate start or send your updated CV to lavender.pham@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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