change & communications specialist.

About the Role

This role is the bridge between digital innovation and user readiness. Reporting to the Change Lead, you will support a major digital transformation focused on enhancing workplace systems and user experience.

• Change Support: Help implement change plans, maintain impact assessments, and track readiness to ensure smooth adoption.

• Content Creation: Draft, design, and distribute engaging content across emails, SharePoint, Viva, and newsletters.

• Engagement: Coordinate workshops, briefings, and "drop-in" clinics to help users navigate new systems.

• Reporting: Track KPIs like adoption rates and engagement levels to provide leadership with clear status dashboards.

• Logistics: Manage communication calendars and organize the logistics for training and project events.

About the Company

We are a global industry leader committed to workplace transformation. This project sits within our Digital service line, focusing on modernizing how our teams work through better technology and streamlined processes. We offer a flexible hybrid working environment based out of our Melbourne CBD office.

About You

You are a proactive communicator who can translate complex project milestones into clear, audience-friendly messaging.

• Experience: 2–3 years in change management or communications, specifically on digital transformation projects.

• Technical Skills: Proficient in MS Office, SharePoint, and Teams; experience with data visualization tools is a plus.

• Methodology: Familiarity with change frameworks like Prosci, ADKAR, or Ford 4D.

• Education: A Bachelor’s degree in Business, Communications, or a related field.

• Soft Skills: Highly organized, resilient in fast-paced environments, and empathetic toward users facing change

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.