aps5/6 instructional designer/training facilitator.

• Pay Details: $50- 70 + super
• Location: Canberra
• Contract Length: 6 months starting late February 2026,with a 6-month extension option
• Security Clearance: Baseline Security Clearance required or willing to get one
• Must be Australian citizen

About the Opportunity

Randstad is seeking a skilled Instructional Designer/Training Facilitator to join a high-priority SaaS project team within the Federal Government. This role is focused on the development, revision, and delivery of user training for an Electronic Document and Records Management System (EDRMS). Reporting to the Project Manager, you will ensure end-users are equipped with the knowledge needed for a successful system rollout.

Role Responsibilities

As a key member of the project team, your duties will include:

• Content Development: Creating and revising bespoke training materials, including 'how-to' guides, Quick Reference Guides (QRGs), and instructional videos.
• Training Delivery: Applying adult learning principles to deliver engaging online webinars and face-to-face workshops.
• Continuous Improvement: Reviewing and updating training processes based on end-user feedback and new product features.
• Collaboration: Working with Change Managers and L&D teams to manage training logistics and ensure alignment with organisational standards.
• Multimedia Creation: Performing basic image and video capture, editing, and publishing for training modules.

Key Selection Criteria

To be successful in this role, you will possess:

• Experience & Qualifications: A Certificate IV in Training and Assessment and/or 3+ years of experience developing digital learning modules and delivering ICT systems training.
• Technical Proficiency: Demonstrated skills in Articulate 360 (Storyline/Rise) and experience managing a Learning Management System (such as Acorn).
• Instructional Design: A proven track record of designing end-to-end training suites, including eLearning and webinars, specifically for ICT system rollouts.
• Communication: Strong interpersonal skills with the ability to translate technical system requirements into user-friendly documentation.
• Knowledge: A basic understanding or experience using an EDRMS is highly regarded.

How to Apply

If you have a passion for driving user engagement and ensuring measurable knowledge transfer across diverse learner cohorts, apply today

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.