aps5 quality officer (analysis & insights).

• Federal Government, Disability Sector
• Hybrid Work Arrangements
• Contract, $55.24/hr

I am seeking motivated individuals to join a prominent Federal Government client within the disability sector with proven experience in quality review and assessments where legislative and compliance requirements are paramount!

The Performance, Quality and National Workload Management branch influences high quality end-to-end participant experience through delivery of reporting and insights of the Agency’s work in the areas of continuous improvement, quality, performance, sustainability, workload and workforce management.

Key Responsibilities:

• Applying guidance consistently to make assessments about quality, legislative and process compliance using information recorded in business systems
• Providing reasons for file review assessments, referring to evidence and using objective, clear and concise written communication
• Understanding of qualitative and quantitative analysis to make informed assessment decisions and identifying best practice approaches
• Where risks to participants or the scheme are identified, taking appropriate action following established processes
• Strong written communication skills, including accurate data recording

Ideally you will Possess:

• Understanding of qualitative and quantitative analysis
• Strong written communication skills, including accurate data recording
• Able to assess complex issues and draw logical, well‑reasoned conclusions
• Consistently apply reflective and analytical thinking to decision‑making
• Adaptable to shifting priorities and capable of supporting multiple functions while maintaining effectiveness through significant changes in responsibilities or work environment.

How to Apply:

Please select “Apply Now” above.

PLEASE NOTE: You Must be an Australian Citizen to be eligible for this position

For a confidential discussion and to find out more about this opportunity, please call Sonia Charman from Randstad on 8468 8007.

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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.