Are you a highly organized administrative professional with a passion for the legal or dispute resolution field? We are working with a QLD Government Department who are seeking a proactive AO4 Appeals Support Officer to join their Review and Appeals Unit for a 6-month engagement.
In this role, you won’t just be managing files—you’ll be providing critical paralegal and administrative support that helps shape work health, safety, and electrical safety outcomes across Queensland.
Why You’ll Love Working With Us
Flexible Work: Enjoy a modern work-life balance with the opportunity to work remotely up to 2 days per week.
Prime Location: Based in the heart of the city
Competitive Structure: A standard 36.25-hour work week with a possible 6-month extension.
Purpose-Driven Work: Contribute to an organization dedicated to achieving the lowest rate of work-related injuries and fatalities in the nation.
The Impact You’ll Make
As an Appeals Support Officer, you will work autonomously to support Principal and Senior Appeals Officers in managing cases before the QIRC, Industrial Magistrates Court, and QCAT.
Key responsibilities include:
Case Management: Preparing briefs, arranging expert witnesses, and managing hearing logistics.
Legal Coordination: Issuing notices to produce, ordering transcripts, and managing time-sensitive travel bookings for counsel and witnesses.
Stakeholder Engagement: Acting as a professional point of contact for workers, employers, insurers, and legal representatives.
Digital Innovation: Maintaining the Appeals SharePoint Hub and using advanced digital solutions to ensure resources stay current.
What We’re Looking For
We are seeking a candidate who thrives in a fast-paced environment and brings:
Experience: 1–2 years of administrative experience, ideally within a legal or dispute resolution setting as a paralegal.
Tech Savviness: Proficiency in Adobe and electronic file management, with intermediate to advanced word processing skills.
Organizational Flair: The ability to prioritize multi-tasking while meeting strict legislative and Court-directed timeframes.
Communication Skills: Excellence in verbal and written communication, with the ability to tailor messages to diverse audiences.
Knowledge: A sound understanding of (or the ability to quickly learn) the procedures of the IM Court, QIRC, and QCAT.
Benefits of choosing Randstad
We value our contractors. So in addition to benefits from your new employer, we also offer you,
- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.
- A free Employee Assistance Program offers you and your family support
- Access to your payslips at the click of a button via our MyRandstad App
- We offer three pay runs a week Plus more
What now
Are you ready to take the next step in your career? If you meet the essential criteria and have the required experience send your resume now.
Please note only shortlisted candidates will be contacted
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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