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Are you a relationship-driven professional with a knack for turning partnerships into growth? A leading force in the Australian transport and logistics sector is looking for a proactive Account Manager to join their team. This role is perfect for someone who thrives on maintaining high-level client satisfaction while identifying strategic opportunities to expand business footprints. ...

The Role

As an Account Manager, your primary mission is the dual-engine of retention and growth. You will act as the vital link between the business and its key clients, ensuring that service levels aren't just met, but exceeded. You'll spend about 50% of your time focused on deepening existing relationships and securing revenue, while 30% is dedicated to identifying new opportunities and implementing strategic pricing within your portfolio.

Your Key Responsibilities

Relationship Management: Maintain a regular face-to-face meeting schedule with all stakeholders and respond to escalated matters within a 24-hour window.
Strategic Growth: Identify and attain potential new business opportunities from your existing customer base and participate in national selling campaigns.
Operational Excellence: Liaise with internal staff and contractors to resolve customer issues quickly and ensure new business is integrated seamlessly into company systems.
Market Intelligence: Stay ahead of the curve by conducting competitor analysis and maintaining a deep understanding of the full suite of logistics products and services.
Administrative Integrity: Manage CRM data, complete sales reporting, and ensure all client contracts remain current.

About you:

Proven Track Record: Experience in managing key accounts with a focus on revenue retention and margin growth.
Agility: The ability to communicate key information effectively across different departments.
Safety Mindset: A commitment to Health and Safety, ensuring all operations align with company policy and hazard identification standards.
Results-Oriented: A drive to meet specific KPIs, including meeting objectives and TRIFR safety measures.

You will report directly to the Sales and Customer Care Manager within a supportive "Customer" business group. This is a pivotal role where your ability to solve problems and grow accounts directly impacts the company’s future planning

If you think you would be a good fit for this position please send your resume to emily.franklin@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

The Role

Your Key Responsibilities

Relationship Management: Maintain a regular face-to-face meeting schedule with all stakeholders and respond to escalated matters within a 24-hour window.
Strategic Growth: Identify and attain potential new business opportunities from your existing customer base and participate in national selling campaigns.
Operational Excellence: Liaise with internal staff and contractors to resolve customer issues quickly and ensure new business is integrated seamlessly into company systems.
Market Intelligence: Stay ahead of the curve by conducting competitor analysis and maintaining a deep understanding of the full suite of logistics products and services.
Administrative Integrity: Manage CRM data, complete sales reporting, and ensure all client contracts remain current.

About you:

Proven Track Record: Experience in managing key accounts with a focus on revenue retention and margin growth.
Agility: The ability to communicate key information effectively across different departments.
Safety Mindset: A commitment to Health and Safety, ensuring all operations align with company policy and hazard identification standards.
Results-Oriented: A drive to meet specific KPIs, including meeting objectives and TRIFR safety measures.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
transport, logistics, freight, account manager, operations, business development,
qualifications
- -
education
College/Pre-University

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summary

bankstown, new south wales
AU$90,000 - AU$91,000 per year, + super + car allowance + bonus
permanent
full-time

specialism
sales
sub specialism
account & relationship management
reference number
90M0688167_6887430111327606223

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emily franklin

Emily.Franklin@randstad.com.au

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account manager - transport.

job details

Your Key Responsibilities

About you:

Your Key Responsibilities

About you:

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

emily franklin

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