In an era of constant change, businesses are continually evaluating their structures to ensure agility and sustained growth. A critical, yet often overlooked, component of this evaluation is the Human Resources function. The question is no longer just about whether HR is efficient, but whether its operational model is truly fit for purpose to drive the next chapter of business expansion and innovation.

For many organisations, the HR team has evolved organically, sometimes leading to structures that are reactive rather than proactive. However, for businesses aiming for significant growth, a strategic investment in the HR function is paramount. This involves a deep dive into the current organisational model of HR itself: Is it designed to anticipate future talent needs? Does it empower employees and leaders effectively? Is the HR team equipped with the right capabilities and positioned to act as a true strategic partner?

rethinking the HR organisational model for growth:

A 'fit for purpose' HR model is one that directly supports and accelerates business objectives. This often means moving beyond traditional administrative roles to embrace a more strategic, consultative, and data-driven approach. Key considerations include:

  1. Strategic Alignment: Does the HR structure directly align with the overarching business strategy? HR should be at the table, contributing to strategic planning, not just executing directives.
  2. Agility and Scalability: Can the HR function adapt quickly to market shifts, technological advancements, and changes in workforce demands? A flexible model can scale up or down efficiently.
  3. Talent Development and Retention: Is the HR team structured to proactively identify, develop, and retain key talent? This includes robust succession planning, learning and development programs, and a focus on employee experience.
  4. Technological Integration: Is HR leveraging technology effectively to streamline processes, provide insights, and enhance the employee journey? Digital transformation within HR is crucial for efficiency and strategic impact.
  5. Leadership and Business Partnering: Is the HR team equipped with strong business acumen and leadership skills to effectively partner with different departments? This ensures HR initiatives are relevant and impactful.


Investing in the HR function is not merely an expense; it's an investment in the human capital that fuels innovation and competitive advantage. A well-designed HR operational model ensures that the HR team is not just a support function, but a strategic engine driving the business forward. It means having the right people in HR, with the right skills, in the right structure, to build the workforce of tomorrow.

At Randstad HR Partners, we understand these critical considerations. We work with organisations to assess their HR operational models and connect them with the strategic HR talent needed to build functions that are truly fit for purpose, ready to meet the challenges and seize the opportunities of the next growth chapter.

about the author

Sophie Tompsett

national general manager - randstad hr partners