Role Overview
As the Test Manager/Director, you will serve as the strategic lead for our quality assurance ecosystem. You will be responsible for architecting a comprehensive testing framework that ensures our client's banking platforms are resilient, secure, and fully compliant with industry regulations. This role demands a blend of high level strategic planning, technical innovation in automation, and empathetic leadership of cross functional teams.
Key Responsibilities
1. Strategic QA Leadership
- Architect and implement an overarching test strategy that integrates seamlessly with banking regulatory standards and compliance mandates.
- Design end-to-end test plans covering functional, non-functional, security, and integrity testing.
- Establish and monitor sophisticated KPIs and metrics to quantify testing efficacy and system readiness.
2. Team & Stakeholder Management
- Direct and mentor diverse testing teams across multiple workstreams, optimising resource allocation and workload distribution.
- Act as the primary bridge between Development, Operations, and Business stakeholders to ensure unified quality goals.
- Manage relationships with external vendors and third-party solution providers to ensure service level agreements (SLAs) are met.
3. Execution & Operational Excellence
- Provide executive oversight for the full testing lifecycle: from Integration and Regression to User Acceptance Testing (UAT) and Performance benchmarking.
- Lead defect triage committees, driving root-cause analysis and coordinating rapid resolution with engineering teams.
- Oversee the management of complex test environments and data, ensuring sensitive customer information is anonymised and handled with the highest security standards.
4. Innovation & Automation
- Champion the evolution of our automation frameworks to accelerate delivery cycles.
- Integrate testing protocols into CI/CD pipelines to support a modern DevOps culture.
- Evaluate and implement emerging AI/ML tools to improve predictive testing and diagnostic speed.
5. Risk & Compliance Mitigation
- Proactively identify and neutralise risks related to software vulnerabilities, performance bottlenecks, and regulatory gaps.
- Develop robust contingency and disaster recovery plans for critical banking infrastructure.
Candidate Requirements
- Financial Domain Expertise: Deep understanding of data governance and the regulatory landscape within the banking sector.
- Technical Proficiency: Strong experience with Oracle General Ledger (GL) is highly advantageous and will be prioritised.
- Leadership Track Record: Proven experience managing large-scale, multi-project testing organisations.
- Strategic Mindset: Ability to translate complex business requirements into rigorous technical validation processes.
- Communication: Exceptional ability to report progress, risks, and quality trends to senior executive leadership.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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