senior business analyst (learner management system).

• Perform high-level business analysis to ensure technical deliverables meet user acceptance criteria and fit-for-purpose solutions.
• Undertake investigative work to document business processes and ICT requirements, recommending improvements to information systems.
• Develop comprehensive functional requirements covering system functionality, usability, security, performance, and data conversion.
• Utilise modeling techniques to design end-to-end service mappings and document procedures aligned with industry best practices.
• Contribute to the specification and design of system reports while conducting quality reviews of project and production deliverables.

• Proven expertise in Learner Management System (LMS) optimisation and managing user access and support.
• Strong stakeholder engagement skills with the ability to identify end-user requirements and provide guidance during system trials.
• Demonstrated experience in system testing and conducting quality assurance activities against design deliverables.
• Analytical and problem-solving skills for troubleshooting, LMS data analysis, and trend reporting.
• Experience within an RTO environment or highly transferable skills in data and register management.

• Access to a Udemy license for ongoing learning and continuous professional development
• Access to exclusive discounts across various platforms
• Discounts on private health funds
• 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.