- We are looking for an experienced Integration Analyst to join our clients delivery team for a strategic project. This engagement centers on a multi-year digital transformation roadmap, specifically the modernisation of their contact center ecosystem.The successful candidate will lead the technical transition from legacy Dynamics 365 Unified Service Desk (USD) environments to the AI-driven Microsoft Copilot Service Workspace (CSW), with a target completionWe are looking for an experienced Integration Analyst to join our clients delivery team for a strategic project. This engagement centers on a multi-year digital transformation roadmap, specifically the modernisation of their contact center ecosystem.The successful candidate will lead the technical transition from legacy Dynamics 365 Unified Service Desk (USD) environments to the AI-driven Microsoft Copilot Service Workspace (CSW), with a target completion
