- Do you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in Melbourne Docklands. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shapinDo you have a passion for leading people and transforming customer experience?Are you an inspiring leader who can motivate a high-performing team, drive strong operational outcomes, and create a culture where people thrive?Randstad is seeking a Specialist Care Team Leader to join a dynamic national client in Melbourne Docklands. As a key leader within the customer care function, dealing with vulnerable customers, you’ll lead a team of consultants in shapin
- Your New RoleRandstad is looking for multiple Specialist Care Leads to join a leading telecommunications organisation in Docklands, starting 23 February 2026.In this role, you’ll support vulnerable customers by managing complex calls and messages about their accounts, offering calm guidance and genuine care. You’ll help customers navigate challenging situations with empathy and confidence.This is a 24/7 rotating roster, Monday–Sunday, based onsite. ShiftsYour New RoleRandstad is looking for multiple Specialist Care Leads to join a leading telecommunications organisation in Docklands, starting 23 February 2026.In this role, you’ll support vulnerable customers by managing complex calls and messages about their accounts, offering calm guidance and genuine care. You’ll help customers navigate challenging situations with empathy and confidence.This is a 24/7 rotating roster, Monday–Sunday, based onsite. Shifts
- Are you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in Docklands, Melbourne.Key Responsibilities:People Leadership & CoachingAre you a proven leader ready to transform customer care in a busy environment? We are seeking a highly motivated and experienced Call Centre Team Leader to join a contact centre and help drive a culture of excellence, ownership, and first-time resolution.We have opportunities for both a Service Specialist Team Leader and a Technical Support Team Leader with a national client located in Docklands, Melbourne.Key Responsibilities:People Leadership & Coaching
