- Working on this $30 billon project you will shape the customer experience, operational strategy, and service design from the ground up. You will lead the development of service models, oversee demand forecasting and performance standards, and manage engagement across government, industry, and community stakeholders. Key ResponsibilitiesDevelop integrated customer, operations, and maintenance service frameworksLead demand modelling, service planning, and cuWorking on this $30 billon project you will shape the customer experience, operational strategy, and service design from the ground up. You will lead the development of service models, oversee demand forecasting and performance standards, and manage engagement across government, industry, and community stakeholders. Key ResponsibilitiesDevelop integrated customer, operations, and maintenance service frameworksLead demand modelling, service planning, and cu
