- Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and suStart your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su
- About our ClientOur client is a global leader in the pharmaceutical and healthcare supply chain industry, dedicated to providing essential products that make a real difference in people's lives. We're talking about high-stakes logistics, where precision and reliability are paramount.Our client's work directly contributes to helping people when they need it most. This isn't just a job; it's a chance to be part of a team based in Erskine Park that takes immeAbout our ClientOur client is a global leader in the pharmaceutical and healthcare supply chain industry, dedicated to providing essential products that make a real difference in people's lives. We're talking about high-stakes logistics, where precision and reliability are paramount.Our client's work directly contributes to helping people when they need it most. This isn't just a job; it's a chance to be part of a team based in Erskine Park that takes imme
- Your New Company This is your exclusive opportunity to join a global watch brand renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative at their Macquarie Park office, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing your in deYour New Company This is your exclusive opportunity to join a global watch brand renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative at their Macquarie Park office, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing your in de
- Your New Company This is your exclusive opportunity to join a global watch brand renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative at their Macquarie Park office, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing your in deYour New Company This is your exclusive opportunity to join a global watch brand renowned for its craftsmanship and engineering. Offering a unique catalogue of innovative pieces, with both everyday affordable and high-end luxury in mind. Your New Role As a Customer Service Representative at their Macquarie Park office, you'll be the face of a brand celebrated for its heritage in watchmaking and the first point of contact for customers, providing your in de
- Join Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's dayJoin Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's day
- Our client, a leading industrial distributor and manufacturer in Hume ACT, are searching for a high-performing, experienced Customer Service Representative. This is your chance to secure a full-time casual position that offers a clear pathway to permanent employment for the right motivated candidate. Join a dynamic team where your customer focus and attention to detail will drive success!Key Responsibilities:Be the first point of contact for clients, proviOur client, a leading industrial distributor and manufacturer in Hume ACT, are searching for a high-performing, experienced Customer Service Representative. This is your chance to secure a full-time casual position that offers a clear pathway to permanent employment for the right motivated candidate. Join a dynamic team where your customer focus and attention to detail will drive success!Key Responsibilities:Be the first point of contact for clients, provi
- Internal Sales & Operations (Industrial)Location: QueanbeyanEmployment Type: Permanent, Full-timeRecruiter: Randstad CanberraAbout the RoleRandstad Canberra is partnering with a well-established, family-owned business in Queanbeyan to find a proactive Sales and Operations Coordinator.In this permanent, full-time position, you will be the backbone of the internal sales team. This role is about providing genuine customer service, supporting daily operations,Internal Sales & Operations (Industrial)Location: QueanbeyanEmployment Type: Permanent, Full-timeRecruiter: Randstad CanberraAbout the RoleRandstad Canberra is partnering with a well-established, family-owned business in Queanbeyan to find a proactive Sales and Operations Coordinator.In this permanent, full-time position, you will be the backbone of the internal sales team. This role is about providing genuine customer service, supporting daily operations,
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point intoCustomer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
- Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point intoCustomer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Explore over 8 jobs
customer service representative jobs overview
On this page, you will find a list of our current customer service representative jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service representative positions based on specialism, location and salary to find your ideal job match.
-
customer service representative jobs contract types
Customer service representative jobs are available in various contract types. These include:
- customer service representative jobs - permanent: in a permanent position, you work as a customer service representative for the same organisation long-term. This role gives you a steady income until retirement or resignation.
- customer service representative jobs - contract: in a contract position, you work as a customer service representative for a few months. You have the flexibility of moving on to other roles when the contract lapses.
- customer service representative jobs - temporary: in a temporary position, you work as a customer service representative for a few months. Temporary employment is a good way to improve your customer service and relationship-building skills.
-
about customer service representative jobs
As a customer service representative, you assist customers with their orders and handle complaints. Your duties involve answering phone calls, providing information about the company’s products and assisting customers with returns. You resolve issues, troubleshoot problems and provide technical assistance to customers. The role requires good communication skills since you spend most of the day speaking with clients through phone calls or emails.
Would you like to know more about this job? Then check out the customer service representative job profile page.
-
how much does a customer service representative make in Australia?
You will find more information on the customer service representative salary on the customer service representative job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service representative jobs
If you are ready to apply for a customer service representative job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
-
how do I apply for a job as a customer service representative?
If you are interested in becoming a customer service representative, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the 'education and qualifications' section of our customer service representative job profile.
You don’t require any educational qualifications to become a customer service representative. However, if you want to improve your employment prospects, undertake training courses that improve your communication skills and knowledge in using administration software. For example, complete a Certificate III course in business (customer engagement). While many customer service jobs are entry-level and don’t require prior experience, having a background in sales or marketing improves your prospects.
In the customer service representative job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
-
does randstad have any tips on how to search for customer service representative jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service representative job is available that meets your criteria, you will be informed instantly.