- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
- Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:MStart an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:M
- Join Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time contract opportunities | CBD and work-from-home optionsAs a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with aJoin Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time contract opportunities | CBD and work-from-home optionsAs a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a
- Are you a customer service powerhouse? Do you thrive on solving problems and making a real impact? We’re looking for a motivated and dynamic Customer Service Representative to join a leading global automotive company in Norwest. This isn't just another call center job, it's a chance to be the hero our customers need.What You'll Be Doing:Imagine yourself at the heart of the action, building genuine relationships and turning challenges into victories. EveryAre you a customer service powerhouse? Do you thrive on solving problems and making a real impact? We’re looking for a motivated and dynamic Customer Service Representative to join a leading global automotive company in Norwest. This isn't just another call center job, it's a chance to be the hero our customers need.What You'll Be Doing:Imagine yourself at the heart of the action, building genuine relationships and turning challenges into victories. Every
- Join a supportive and rewarding customer service role!About the Role:Join a well-known organisation as a Customer Service Consultant and provide thoughtful, solutions-focused support! We’re looking for motivated individuals who are passionate about customer service and making a meaningful impact with each interaction.Located in the beautiful Sunshine Coast, you'll be the first point of contact for customers, helping to resolve inquiries, offer guidance, anJoin a supportive and rewarding customer service role!About the Role:Join a well-known organisation as a Customer Service Consultant and provide thoughtful, solutions-focused support! We’re looking for motivated individuals who are passionate about customer service and making a meaningful impact with each interaction.Located in the beautiful Sunshine Coast, you'll be the first point of contact for customers, helping to resolve inquiries, offer guidance, an
- Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:MStart an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:M
- Looking for your next temporary role? Randstad are on the hunt for customer service enthusiasts! Conveniently located In the heart of Brisbane CBD & accessible by public transportMultiple temporary positions available, offering full-Time Hours on a 6 month contract (likely to be extended)Paying $37.86 per + superMonday - Friday scheduled roster provided in advance scheduled hours are between 8am-8pm (applicants must be available during this time period)WhaLooking for your next temporary role? Randstad are on the hunt for customer service enthusiasts! Conveniently located In the heart of Brisbane CBD & accessible by public transportMultiple temporary positions available, offering full-Time Hours on a 6 month contract (likely to be extended)Paying $37.86 per + superMonday - Friday scheduled roster provided in advance scheduled hours are between 8am-8pm (applicants must be available during this time period)Wha
- Client Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consultaClient Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consulta
- Randstad are seeking customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, with a start date of Tuesday 7th October 2025.The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not liRandstad are seeking customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, with a start date of Tuesday 7th October 2025.The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not li
- Are you a customer service professional with a passion for sales and a solid understanding of the construction and manufacturing industry?We're looking for a motivated and detail-oriented individual to join our team. In this role, you'll be the first point of contact for clients, providing expert advice and managing the full sales cycle from initial inquiry to order completion.The CompanyRandstad are working closely with a reputable manufacturing client thAre you a customer service professional with a passion for sales and a solid understanding of the construction and manufacturing industry?We're looking for a motivated and detail-oriented individual to join our team. In this role, you'll be the first point of contact for clients, providing expert advice and managing the full sales cycle from initial inquiry to order completion.The CompanyRandstad are working closely with a reputable manufacturing client th
- Client Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consultaClient Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consulta
- We're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card paWe're hiring a Customer Service Officer to be the first point of contact for customers who have missed a payment. This isn't about escalating problems - it's about providing empathetic support and finding real solutions.What you'll do:Handle inbound and outbound calls with a non-judgmental approach.Engage in sensitive conversations to understand customers' full situations.Offer guidance to help people get back on track with their mortgage or credit card pa
- Looking for your next temporary role? Randstad are on the hunt for customer service enthusiasts! September start date!Conveniently located In the heart of Brisbane CBD & accessible by public transportMultiple temporary positions available, offering Part-Time Hours on a 6 month contract (likely to be extended)Paying $37.86 per + superMonday - Friday scheduled roster provided in advance Shift times are 8am-2pm or 2pm - 9pm (applicants must be available to doLooking for your next temporary role? Randstad are on the hunt for customer service enthusiasts! September start date!Conveniently located In the heart of Brisbane CBD & accessible by public transportMultiple temporary positions available, offering Part-Time Hours on a 6 month contract (likely to be extended)Paying $37.86 per + superMonday - Friday scheduled roster provided in advance Shift times are 8am-2pm or 2pm - 9pm (applicants must be available to do
- Tele-Interviewer Consultant Are you looking for your next role within the insurance space? This is the perfect role for you, we are currently working with a client seeking an experienced life insurance professional! As a tele interviewer consultant you will be completing interview applications over the phone while showcasing your excellent customer service skills to build strong relationships with customers and advisors. Your new roleSome of your responsiTele-Interviewer Consultant Are you looking for your next role within the insurance space? This is the perfect role for you, we are currently working with a client seeking an experienced life insurance professional! As a tele interviewer consultant you will be completing interview applications over the phone while showcasing your excellent customer service skills to build strong relationships with customers and advisors. Your new roleSome of your responsi
- Tele Interviewer Consultant Are you looking for your next role within the insurance space? This is the perfect role for you, we are currently working with a client seeking an experienced life insurance professional! As a tele interviewer consultant you will be completing interview applications over the phone while showcasing your excellent customer service skills to build strong relationships with customers and advisors. Your new roleSome of your responsiTele Interviewer Consultant Are you looking for your next role within the insurance space? This is the perfect role for you, we are currently working with a client seeking an experienced life insurance professional! As a tele interviewer consultant you will be completing interview applications over the phone while showcasing your excellent customer service skills to build strong relationships with customers and advisors. Your new roleSome of your responsi
- Your New Company:Our client is a leader in the production and supply of building materials, and known in the industry for their diverse range of building products for both residential and commercial construction projects.Your New Role:Our client is seeking a highly organised and detail-oriented Customer Service Representative to join their team on a temporary basis with the view to go permanent. You will play a crucial role in supporting the daily operatiYour New Company:Our client is a leader in the production and supply of building materials, and known in the industry for their diverse range of building products for both residential and commercial construction projects.Your New Role:Our client is seeking a highly organised and detail-oriented Customer Service Representative to join their team on a temporary basis with the view to go permanent. You will play a crucial role in supporting the daily operati
- Entry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide topEntry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide top
- Location: Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pm About the RoleJoin a global leader in pants and coatings with a history dating back over 200 years!We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine In this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key ResponsibilitiesHigh volume customer service callsLocation: Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pm About the RoleJoin a global leader in pants and coatings with a history dating back over 200 years!We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine In this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key ResponsibilitiesHigh volume customer service calls
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customer service representative jobs overview
On this page, you will find a list of our current customer service representative jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service representative positions based on specialism, location and salary to find your ideal job match.
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customer service representative jobs contract types
Customer service representative jobs are available in various contract types. These include:
- customer service representative jobs - permanent: in a permanent position, you work as a customer service representative for the same organisation long-term. This role gives you a steady income until retirement or resignation.
- customer service representative jobs - contract: in a contract position, you work as a customer service representative for a few months. You have the flexibility of moving on to other roles when the contract lapses.
- customer service representative jobs - temporary: in a temporary position, you work as a customer service representative for a few months. Temporary employment is a good way to improve your customer service and relationship-building skills.
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about customer service representative jobs
As a customer service representative, you assist customers with their orders and handle complaints. Your duties involve answering phone calls, providing information about the company’s products and assisting customers with returns. You resolve issues, troubleshoot problems and provide technical assistance to customers. The role requires good communication skills since you spend most of the day speaking with clients through phone calls or emails.
Would you like to know more about this job? Then check out the customer service representative job profile page.
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how much does a customer service representative make in Australia?
You will find more information on the customer service representative salary on the customer service representative job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service representative jobs
If you are ready to apply for a customer service representative job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service representative?
If you are interested in becoming a customer service representative, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the 'education and qualifications' section of our customer service representative job profile.
You don’t require any educational qualifications to become a customer service representative. However, if you want to improve your employment prospects, undertake training courses that improve your communication skills and knowledge in using administration software. For example, complete a Certificate III course in business (customer engagement). While many customer service jobs are entry-level and don’t require prior experience, having a background in sales or marketing improves your prospects.
In the customer service representative job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service representative jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service representative job is available that meets your criteria, you will be informed instantly.