The business needs a sharp, proactive operator who ensures every product launch, promotional campaign, and site update lands flawlessly, on time, every time, while supplying the broader team with the insights required to continuously optimise performance.
About the Company
The business is one of the world's fastest-growing sports nutrition and health supplement brands, recognised globally for its category-leading performance products and highly active community. Operating at massive scale across Shopify, Amazon, TikTok Shop, and major global retail networks, the brand serves key international markets including Australia, the US, New Zealand, Canada, and the UK. The team moves fast, demands excellence, and maintains a performance standard that sets them apart from typical D2C brands. For an ambitious professional looking to operate at pace within a brand experiencing hyper-growth, this environment offers unmatched opportunity.
Key Responsibilities
- Site Merchandising: Manage product placement, collection curation, navigation, and on-site search across multiple Shopify storefronts to maximise revenue per session.
- Content & Campaign Uploads: Build and publish Product Detail Pages (PDPs), landing pages, digital banners, blog content, and email assets, ensuring all output is brand-aligned, mobile-first, and conversion-optimised.
- Promotional Execution: Deploy sales, promo codes, bundles, gift-with-purchase initiatives, and sitewide campaigns accurately and on schedule across diverse regional markets.
- New Product Launches (NPD): Coordinate the on-site execution of new product developments, partnering closely with brand, creative, copy, and supply chain teams to hit strict go-live dates.
- Trade Reporting & Analytics: Own the delivery of daily, weekly, and monthly trade reporting to surface what is driving revenue, what isn't, and what strategic changes should be implemented next.
- Conversion Rate Optimisation (CRO): Brief and quality-assure (QA) A/B tests, identify drop-off points throughout the purchase funnel, and recommend swift, data-driven fixes.
- Site Health & QA: Proactively audit storefronts across all international markets to catch and resolve broken links, pricing errors, out-of-stock visibility issues, and content anomalies.
- Cross-Functional Partnership: Work hand-in-hand with paid media, email marketing (EDM), retention, creative, and supply chain teams to keep the D2C ecosystem moving smoothly.
The Ideal Profile
- 2-4 years of hands-on experience in an ecommerce coordinator or executive role, ideally within a fast-paced D2C consumer goods environment.
- Strong working knowledge of Shopify (Shopify Plus experience is highly advantageous), including a solid grasp of merchandising, metafields, basic theme editing, and the platform's discount engine.
- Confident navigating ecommerce analytics suites including GA4, Shopify Analytics, and at least one BI or data-aggregation tool (such as Triple Whale, Looker, or Glew).
- Possesses an uncompromising eye for quality; typos, broken links, or misaligned visual banners are simply not shipped on their watch.
- Comfortable working across multiple international markets, differing time zones, and varied stakeholder groups.
- Understands that every page layout, collection order, and product image functions as a lever for the business's bottom line.
- Experience with leading D2C marketing and review tools like Klaviyo, Judge.me, or Yotpo is highly regarded. Exposure to Amazon Seller Central or TikTok Shop is considered a strong bonus.
Operational Style & Mindset
The ideal candidate moves quickly and priorities completion without compromising on quality. They take full, end-to-end ownership of their tasks, demonstrating the initiative to act without waiting for explicit instruction. Communication is a core strength-clear, concise, and direct, whether in written form or live in a meeting. They approach challenges by bringing solutions rather than just identifying problems, and they maintain a strong hunger to learn from senior operators. Ultimately, they balance a genuine care for the brand aesthetics and consumer experience with a sharp focus on the underlying numbers.
Your next step
If you're interested in this role, click 'apply now'
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
