• discover top nursing & aged care skills for 2025.
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tl;dr:

  • Digital literacy: master new healthcare technologies like Electronic Health Records (EHRs) and telehealth platforms.
  • Critical thinking: develop your ability to assess situations quickly and make sound decisions under pressure.
  • Empathy: focus on compassionate communication and active listening to build trust and provide patient-centred care.
  • Adaptability: learn to thrive in fast-paced environments and adjust to new policies and technologies.
  • Teamwork: work effectively within multidisciplinary teams, sharing information and coordinating care seamlessly.
  • Leadership and advocacy: take on informal or formal leadership roles and become a champion for your patients' rights and needs.
  • Continuous learning: specialise in high-demand areas like aged care or mental health and commit to ongoing professional development.

The Australian health and aged care landscapes are continually changing. New technologies, evolving patient or residants needs, and significant reforms - like the NDIS reforms and the new Aged Care Act - are reshaping how nurses and care workers do their jobs. To succeed in this dynamic environment, it's not enough to rely on the skills you already have. You need to be proactive and understand what employers are looking for next.

This guide is for you, whether you’re a new grad or a seasoned professional. It outlines the essential nursing skills that employers prioritise in 2025 and beyond. We'll explore everything from clinical expertise to crucial soft skills, helping you future-proof your career and continue to deliver the highest quality of care.

1. from bedside to broadband: the age of digital nursing skills.

The days of paper charts are long gone. Today, our health and aged care sectors are powered by technology, and employers need nurses who are fluent in it.

  • Proficiency in technology: this includes everything from navigating Electronic Health Records (EHRs) and digital care plans to using telehealth platforms for remote consultations.
  • Medical equipment: a thorough understanding of modern medical equipment is essential for both professions, from basic monitoring devices to more complex diagnostic tools.
  • Understanding AI: while AI won't replace your job, understanding its role in aspects like diagnostics, care planning, and administrative tasks is becoming a valuable nursing skill.

2. be a clinical detective: hone your critical thinking & problem-solving edge.

In healthcare, every moment counts. Your ability to think on your feet is one of your most valuable assets.

  • Clinical judgement: for nurses, this is about quickly assessing a patient's condition, identifying potential risks, and making informed clinical decisions.
  • Situational awareness: care workers need strong problem-solving skills to recognise when a person's health or well-being is deteriorating and to escalate their concerns to the appropriate healthcare professional.

3. the art of connection: why bedside manner still matters.

Hard skills are important, but soft skills are what make a difference in patient care. Empathy and communication are at the top of that list.

  • Active listening: genuinely listening to your patients, residents and their families builds trust and ensures you’re providing truly holistic, patient-centred care.
  • Clear communication: the ability to explain complex medical information clearly and compassionately, while also adapting your communication style for diverse patient needs, is a crucial skill.
  • Authentic compassion: employers are looking for professionals who show genuine care and compassion. It’s what helps patients feel safe and understood.
Hands of an elderly person
Hands of an elderly person

4. the new normal: thriving on change and building resilience.

The health & aged care environment is fast-paced and can be unpredictable. Employers need team members who can roll with the challenges.

  • Navigating change: be ready to adapt to new protocols, technologies, and changing patient needs. This is especially true with upcoming reforms to Australia's aged care sector and the NDIS legislation.
  • Managing stress and preventing burnout: resilience is not just about toughing it out. It's about knowing how to manage stress effectively and prioritising self-care to ensure you can continue to provide high-quality care for the long haul.

5. teamwork makes the dream work: your role in collaborative care.

Healthcare is a team sport. Nurses and care workers rarely work alone; they are part of a larger, multidisciplinary team.

  • Effective teamwork: this involves sharing information clearly and respectfully, coordinating care seamlessly with doctors and other allied health professionals, and understanding and appreciating the diverse roles within a team.
  • Collaborative care models: with the focus on integrated, patient-centred care, employers are looking for professionals who can work harmoniously with others to achieve the best possible outcomes for their clients.

6. leading from the front: your voice as a patient advocate.

Leadership isn't just for managers. It's about taking initiative, guiding your colleagues, and championing for the people in your care.

  • Formal leadership: for nurses, this can mean taking on a senior role or mentoring junior staff.
  • Informal leadership: this means advocating for your patient or resident’s needs, contributing to their care plan, and providing guidance to your peers. The new Aged Care Act in Australia, will strengthen the rights of older people and provide more protection for workers who speak up, making patient advocacy an even more critical skill.

7. learning for tomorrow: specialisation and continuous learning.

The most successful professionals are committed to continuous learning.

  • In-demand specialisations: employers are seeing a growing need for nurses and care workers with specialised skills in areas like mental health, aged care, and disability support. With the NDIS reforms that came into effect in July 2025, a deeper understanding of these frameworks will be especially valuable.
  • Lifelong learning: a commitment to lifelong learning through professional development courses, certifications, and staying up-to-date with the latest research and guidelines is a top nursing qualification.
Randstad
Randstad

conclusion.

The future of healthcare is bright, and it's full of opportunity for skilled and dedicated professionals. By focusing on a dynamic mix of clinical, digital, and interpersonal skills, you’re not just keeping up with the industry; you’re staying ahead. The most sought-after care and nursing skills are those that blend technological know-how with the timeless power of human connection.

Developing these competencies ensures your career success and reinforces your ability to provide high-quality care. A commitment to continuous learning and professional growth is the best investment you can make in yourself and the people you serve.

Ready to future-proof your career in nursing or aged care? Join Randstad's online community today to access expert advice and resources for skill development.

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