- Organise and produce work/run schedules for technicians which optimises the efficient delivery of services to our customers. Demonstrate a commitment to the continual improvement of processes by providing suggestions for improvements and actively participate in review processes to assist branches to meet their objectives, targets and KPI.Position Description:Ensuring that effective and efficient run schedules are produced for action by technicians.EnsuringOrganise and produce work/run schedules for technicians which optimises the efficient delivery of services to our customers. Demonstrate a commitment to the continual improvement of processes by providing suggestions for improvements and actively participate in review processes to assist branches to meet their objectives, targets and KPI.Position Description:Ensuring that effective and efficient run schedules are produced for action by technicians.Ensuring
- Job SummaryOur client is seeking an Operations Clerk to handle day to day job bookings into our online visual dispatch system, take customer calls and liaise with appropriate staff members and various departments. General operational tasks will be directed by the Operations Manager. The individual must be able to work well under pressure, is efficient and comfortable being a member of a team. The ability to multi-task while maintaining various schedules isJob SummaryOur client is seeking an Operations Clerk to handle day to day job bookings into our online visual dispatch system, take customer calls and liaise with appropriate staff members and various departments. General operational tasks will be directed by the Operations Manager. The individual must be able to work well under pressure, is efficient and comfortable being a member of a team. The ability to multi-task while maintaining various schedules is
- Answering the phone and assisting where possible or transferring to the correct departmentCustomer service support - includes customer emails, copy invoices, looking up log ins, issues etc.Ordering stationary from appropriate preferred suppliersManaging day to day accounts receivable processes, in line with company policy and proceduresAll payments receipted, allocated and reconciled for all sides of the businessManaging the daily and monthly reconciliatioAnswering the phone and assisting where possible or transferring to the correct departmentCustomer service support - includes customer emails, copy invoices, looking up log ins, issues etc.Ordering stationary from appropriate preferred suppliersManaging day to day accounts receivable processes, in line with company policy and proceduresAll payments receipted, allocated and reconciled for all sides of the businessManaging the daily and monthly reconciliatio
- Required to manage, coordinate, and process customer orders. Liaise with demand planning and warehouse teams to ensure stock availability and work through any internal issues relating to order availability and/or delivery.Investigate and process customer returns, credits, and changes as they come through and on a priority basis. Resolve freight issues and enquiriesRespond to customer enquiriesEnter customer service complaints in reporting portal.At RandstaRequired to manage, coordinate, and process customer orders. Liaise with demand planning and warehouse teams to ensure stock availability and work through any internal issues relating to order availability and/or delivery.Investigate and process customer returns, credits, and changes as they come through and on a priority basis. Resolve freight issues and enquiriesRespond to customer enquiriesEnter customer service complaints in reporting portal.At Randsta
