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        • sydney, new south wales
        • permanent
        • AU$61,500 per year
        • full-time
        Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About YouExperience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre, Insurance or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New RoleJoin this global business who specialises in providing facility services to high-end clientele in Sydney CBD. As the Service Coordinator, you will coordinate and manage the timely delivery of routine maintenance services for one of the Big 4 Banks! Your Duties IncludeReceive maintenance requests via phone and emailAssign work orders to contractorsProvide regular updates on the status of the jobEscalate complex property related issues and complaints to the Team LeaderMaintain a high level of customer service at all times BenefitsCareer progression and development opportunitiesExtensive training providedLocated in a modern office in Sydney CBD, close to transport and shopsWork for a global companyJoin a supportive and inclusive teamWork closely with one of the Big 4 Banks! About YouExperience in Property, Facilities, Maintenance, Building, Customer Service, Call Centre, Insurance or Service Coordinator rolesAbility to work in a fast-paced environment If this sounds like the right role for you, please apply now, or for a confidential conversation please email cevina.feng@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$70,000 - AU$80,000, per year, Superannuation
        • full-time
        About the CompanyYou will be working for a renowned multinational property company located in Sydney CBD. This business is known within the market for their tailored service offering and diverse portfolio of luxury clients.Your New RoleAs the Customer Service Manager, you will be responsible for providing an exceptional customer experience for all on site clients. The role is perfect for someone who has experience in growing customer relationships, leading a team and someone who strives for excellence.Your Main ResponsibilitiesAnalyse customer accounts and identify areas for improvementManage a collaborative office support teamDevelop and maintain customer relationshipsDefine goals to improve productivity and service levelsAssist with client requests or escalations as neededBenefits to YouOngoing and consistent training and developmentUnlimited progression opportunitiesIncrease your network with influential stakeholdersDiverse and collaborative team cultureWork for a highly regarded companyAbout YouPrevious People Management, Customer Service, Client Services or Relationship Manager, Solutions-orientated with strong initiativePartnership builderPrevious leadership experienceProfessional and confident mannerIf you are interested in this role, please press APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the CompanyYou will be working for a renowned multinational property company located in Sydney CBD. This business is known within the market for their tailored service offering and diverse portfolio of luxury clients.Your New RoleAs the Customer Service Manager, you will be responsible for providing an exceptional customer experience for all on site clients. The role is perfect for someone who has experience in growing customer relationships, leading a team and someone who strives for excellence.Your Main ResponsibilitiesAnalyse customer accounts and identify areas for improvementManage a collaborative office support teamDevelop and maintain customer relationshipsDefine goals to improve productivity and service levelsAssist with client requests or escalations as neededBenefits to YouOngoing and consistent training and developmentUnlimited progression opportunitiesIncrease your network with influential stakeholdersDiverse and collaborative team cultureWork for a highly regarded companyAbout YouPrevious People Management, Customer Service, Client Services or Relationship Manager, Solutions-orientated with strong initiativePartnership builderPrevious leadership experienceProfessional and confident mannerIf you are interested in this role, please press APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$29.00 - AU$30.00 per hour
        • full-time
        About the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.WHV welcome to apply/ with a capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until end of September with potential to extend.Parking onsite at St Leonards and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: St Leonards. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.WHV welcome to apply/ with a capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until end of September with potential to extend.Parking onsite at St Leonards and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: St Leonards. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$65,000 - AU$75,000, per year, Super
        • full-time
        The Company:Working in the Australasia head office, this is a rare opportunity to join a leading engineering company based in Silverwater. This business is unmatched for its original equipment manufacturing and superior customer service.The Position Working alongside the customer care team and reporting to the customer care manager, you will grow and maintain the company’s client base through excellent sales and service. Your duties will includeAct as a key point of contact for new and existing clientsGenerate new business by cold, and warm calling potential leadsLiaise with the factory staff to ensure product supply is correct and on timeCommunicate with technicians to fix mechanical issues at client siteProvide proactive technical support to clients to ensure efficiency About you:A strong technical background, engineering aptitude preferredExperience in a customer service environment with the ability to engage with stakeholdersHigh attention to detail - recording data accurately and correctlyPrevious experience in sales, customer care, account management, or business development within the manufacturing or engineering industry is highly desirableResilient, highly self-motivated & result oriented attitude Benefits Join a hardworking, close-knit team that thrives on office cultureGenerous base salary with added perks Ongoing training and development with supportive senior membersWork for a global company with exciting career development and growth opportunitiesExcellent office space and fun team environmentTo apply, submit your resume or for a confidential discussion please contact Rameesha Faraz on rameesha.faraz@randstad.com.au or call (02) 9615 5367At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company:Working in the Australasia head office, this is a rare opportunity to join a leading engineering company based in Silverwater. This business is unmatched for its original equipment manufacturing and superior customer service.The Position Working alongside the customer care team and reporting to the customer care manager, you will grow and maintain the company’s client base through excellent sales and service. Your duties will includeAct as a key point of contact for new and existing clientsGenerate new business by cold, and warm calling potential leadsLiaise with the factory staff to ensure product supply is correct and on timeCommunicate with technicians to fix mechanical issues at client siteProvide proactive technical support to clients to ensure efficiency About you:A strong technical background, engineering aptitude preferredExperience in a customer service environment with the ability to engage with stakeholdersHigh attention to detail - recording data accurately and correctlyPrevious experience in sales, customer care, account management, or business development within the manufacturing or engineering industry is highly desirableResilient, highly self-motivated & result oriented attitude Benefits Join a hardworking, close-knit team that thrives on office cultureGenerous base salary with added perks Ongoing training and development with supportive senior membersWork for a global company with exciting career development and growth opportunitiesExcellent office space and fun team environmentTo apply, submit your resume or for a confidential discussion please contact Rameesha Faraz on rameesha.faraz@randstad.com.au or call (02) 9615 5367At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brookvale, new south wales
        • permanent
        • AU$54,000 - AU$54,500, per year, super + bonus
        • full-time
        Exciting opportunity to build a career in private health insurance (Aust citizens and P.Rs)Showcase your exceptional customer service and sales capabilitiesBrookvale shopping cetnre location - next to public transport Relief role meaning paid interstate & regional travel required as per business needs Your new companyOur client is one of Australia's largest not for profit private health insurers. With over 80 years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care both understandable & affordable.Your new roleA full time permanent opportunity reporting to the Customer Service Manager. Predominantly based in Brookvale shopping centre, you will occasionally be requested to work in other branches interstate/regional (travel is paid for) or metro locations upon business needs. Provide exceptional customer service for membersPerform needs based selling to customers face to face to achieve and exceed sales and service targetsProvide first contact resolution in customer interactionsEnsure membership information is accurate and correctComply with WHS legislations About YouDemonstrated sales experience whilst providing a great customer experienceAbility to quickly learn complex computer systemsAbility to work positively in a team environmentBe able to travel between branches depending on needs across the business - availability as rotating Saturdays will be occasionally requiredYour Benefits & RewardsBonus structure applies on top of a competitive salaryDiscount on products including health cover, pet & travel insuranceFamily & friends dayComprehensive training & development opportunitiesReward and Recognition ProgramsSounds like you? Please apply now with your resume in Word doc or email your updated resume to Lavender.Pham@Randstad.com.au // 02 8215 1067 (must be Aust citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Exciting opportunity to build a career in private health insurance (Aust citizens and P.Rs)Showcase your exceptional customer service and sales capabilitiesBrookvale shopping cetnre location - next to public transport Relief role meaning paid interstate & regional travel required as per business needs Your new companyOur client is one of Australia's largest not for profit private health insurers. With over 80 years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care both understandable & affordable.Your new roleA full time permanent opportunity reporting to the Customer Service Manager. Predominantly based in Brookvale shopping centre, you will occasionally be requested to work in other branches interstate/regional (travel is paid for) or metro locations upon business needs. Provide exceptional customer service for membersPerform needs based selling to customers face to face to achieve and exceed sales and service targetsProvide first contact resolution in customer interactionsEnsure membership information is accurate and correctComply with WHS legislations About YouDemonstrated sales experience whilst providing a great customer experienceAbility to quickly learn complex computer systemsAbility to work positively in a team environmentBe able to travel between branches depending on needs across the business - availability as rotating Saturdays will be occasionally requiredYour Benefits & RewardsBonus structure applies on top of a competitive salaryDiscount on products including health cover, pet & travel insuranceFamily & friends dayComprehensive training & development opportunitiesReward and Recognition ProgramsSounds like you? Please apply now with your resume in Word doc or email your updated resume to Lavender.Pham@Randstad.com.au // 02 8215 1067 (must be Aust citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$29.00 - AU$32.00, per hour, plus superannuation
        • full-time
        3 Customer Service Superstars to start immediately!Outbound Call Centre rolesBeautiful Sydney City office space near BarangarooExcellent team environment - we make work fun! Love being on the phone all day? Love to have a meaningful impact in the work you do?Randstad Education is expanding our customer service team to support our growing number of education applicants. Working across one of Australia's fastest growing occupational sectors, Randstad promises a warm and human customer experience and to be the easiest agency to work with for our thousands of teachers and early childhood educators.High Volume Outbound Calls responding to job applicationsConducting telephone based screening interviewsSending documents to applicants via emailWe enjoy a fast paced, super friendly, customer focussed environment. Family friendly hours.I would love to talk to any Sydney based Customer Service extraordinaires, whether you are brand new to work, or have years of experience & looking for a change of scene where every call makes a difference.Give me a call today on 0488450909 or please email a CV to nichole.kain@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        3 Customer Service Superstars to start immediately!Outbound Call Centre rolesBeautiful Sydney City office space near BarangarooExcellent team environment - we make work fun! Love being on the phone all day? Love to have a meaningful impact in the work you do?Randstad Education is expanding our customer service team to support our growing number of education applicants. Working across one of Australia's fastest growing occupational sectors, Randstad promises a warm and human customer experience and to be the easiest agency to work with for our thousands of teachers and early childhood educators.High Volume Outbound Calls responding to job applicationsConducting telephone based screening interviewsSending documents to applicants via emailWe enjoy a fast paced, super friendly, customer focussed environment. Family friendly hours.I would love to talk to any Sydney based Customer Service extraordinaires, whether you are brand new to work, or have years of experience & looking for a change of scene where every call makes a difference.Give me a call today on 0488450909 or please email a CV to nichole.kain@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28.86 - AU$32.03, per hour, plus super
        • full-time
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and endless career development opportunities. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleProvide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional mannerEnsure customer records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for customer serviceBanking or contact centre experience is desired, but not essentialYour benefitsDetailed training and ongoing supportCareer progression opportunities in a growing industryCBD location, close to public transportA diverse and vibrant cultureCompetitive salary Your next stepTo launch your career click 'apply now', or email your resume to Hollie Carwardine (hollie.carwardine@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and endless career development opportunities. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleProvide a high level of customer service to inbound callers over the phoneUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional mannerEnsure customer records are kept up to dateYour skills and experiencePrevious customer service experience, including retail and hospitalityExcellent communication skills, both written and verbalAbility to multi-task and thrive in a busy environmentA team player with a passion for customer serviceBanking or contact centre experience is desired, but not essentialYour benefitsDetailed training and ongoing supportCareer progression opportunities in a growing industryCBD location, close to public transportA diverse and vibrant cultureCompetitive salary Your next stepTo launch your career click 'apply now', or email your resume to Hollie Carwardine (hollie.carwardine@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$70,000, per year, + super
        • full-time
        Customer Service Coordinator Up to $70,000k + super | onsite parking & gym!Ingleburn area, career progression available Supportive team culture | so many benefits on offer! The Company Due to continuous growth, you will join a successful and well established organisation in the Ingleburn area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service Coordinator Up to $70,000k + super | onsite parking & gym!Ingleburn area, career progression available Supportive team culture | so many benefits on offer! The Company Due to continuous growth, you will join a successful and well established organisation in the Ingleburn area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • contract
        • AU$30.00 - AU$31.00, per hour, Super
        • full-time
        SchedulerOn-going temporary assignment - 38 hrs per week$30.49 per hour + superWork close to home in Guildford The Company:A leading industry leader providing gas and electricity services around Australia. Work for a company that truly cares about their people and the work they do. Join their busyclose-knit team reporting directly to the scheduling team leader in a convenient Guildford location. Your duties will includeLiaise and interact with technicians and management to coordinate assignments and work schedulingBuild and maintain relationships with new and existing stakeholders/clientsProvide outstanding customer service with professional phone mannerHigh volume outbound calls to schedule customer appointmentsUndertake daily planning, scheduling, dispatching of high volume transactional work Your profile will demonstrateInternal or external scheduling or service coordination experience within a trade-based industry is prefferedExcellent communication skillsExcellent analytical and problem-solving skills with the ability to work under pressureDemonstrated experience working in a customer service / scheduling roleProficient in the use of MS Office suite of applications What's in it for you?Rewarding full time temporary opportunities with a view to permanent employmentConvenient western Sydney locationFull training providedThis is a great opportunity to join an established leading global organisation with strong core values and integrity.Excellent office space and fun team environmentTo apply, submit your resume by clicking the "Apply Now" button At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        SchedulerOn-going temporary assignment - 38 hrs per week$30.49 per hour + superWork close to home in Guildford The Company:A leading industry leader providing gas and electricity services around Australia. Work for a company that truly cares about their people and the work they do. Join their busyclose-knit team reporting directly to the scheduling team leader in a convenient Guildford location. Your duties will includeLiaise and interact with technicians and management to coordinate assignments and work schedulingBuild and maintain relationships with new and existing stakeholders/clientsProvide outstanding customer service with professional phone mannerHigh volume outbound calls to schedule customer appointmentsUndertake daily planning, scheduling, dispatching of high volume transactional work Your profile will demonstrateInternal or external scheduling or service coordination experience within a trade-based industry is prefferedExcellent communication skillsExcellent analytical and problem-solving skills with the ability to work under pressureDemonstrated experience working in a customer service / scheduling roleProficient in the use of MS Office suite of applications What's in it for you?Rewarding full time temporary opportunities with a view to permanent employmentConvenient western Sydney locationFull training providedThis is a great opportunity to join an established leading global organisation with strong core values and integrity.Excellent office space and fun team environmentTo apply, submit your resume by clicking the "Apply Now" button At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super
        • full-time
        Your New Company This is your exclusive chance to work for a globally renowned car manufacturing company located in Chullora. This business is recognised for their luxury products, global presence and incredible team culture. Your New Role As the Call Centre Representative, you will be responsible for providing customer support to customers regarding their vehicles. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers and car dealerships regarding car repairsUpdating the system with customer informationOrganising payment plans for customersAnswering customer enquiries regarding their repairsInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance Bonuses$50,000 + super starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in customer service, call centre, customer support, administration, sales, retail or any customer facing rolesClear and concise communication skillsIntermediate MS Office skillsIf you feel this role sounds like you please click APPLY NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New Company This is your exclusive chance to work for a globally renowned car manufacturing company located in Chullora. This business is recognised for their luxury products, global presence and incredible team culture. Your New Role As the Call Centre Representative, you will be responsible for providing customer support to customers regarding their vehicles. You will be reporting directly into the Customer Services Manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers and car dealerships regarding car repairsUpdating the system with customer informationOrganising payment plans for customersAnswering customer enquiries regarding their repairsInforming customers of unforeseen delays or problemsYour Company BenefitsWork for a prestigious brand recognised worldwideFlexibility to work from home after initial training periodCompany wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance Bonuses$50,000 + super starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your familyYour ExperiencePrevious experience in customer service, call centre, customer support, administration, sales, retail or any customer facing rolesClear and concise communication skillsIntermediate MS Office skillsIf you feel this role sounds like you please click APPLY NOW! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bankstown, new south wales
        • permanent
        • AU$50,000 - AU$50,000, per year, super + annual bonuses
        • full-time
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift which varies from 9.30am - 6:00pm, 10:00am - 6:30pm and 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centres worldwide. They pride themselves on their exceptional service with a focus on delivering customer solutions, and are now looking to expand their team further adding two individuals who encompass these qualities to their diverse workforce. Initially these positions will be a 6 month Fixed Term Contract with potential for permanency. You will be required to work from home as well as the office with view to be working full time in the office in the future. ** Full work rights (Citizenship or Residency) is required to apply ** What is the role?Servicing customers, dealer partners and stakeholdersCommunicating with customers through social media, phone, email and web chatComplaint handlingCase managementDiverse administrative tasksWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine careMaturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8 hour shift which varies from 9.30am - 6:00pm, 10:00am - 6:30pm and 10:30am - 7:00pm (Monday to Friday)What can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangementsCompany wide health & wellbeing initiativesSounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps. In response to Covid-19 all interviews are being held virtually. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$32.00 - AU$33.00 per hour
        • full-time
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is one of the leading Insurance brands in Australia. This is a great opportunity to join a Big 4 Bank and nourish your career. They foster a diverse work culture and a positive team environment, where employees are valued and recognised for their efforts and commitment Your benefits Interviewing now with immediate startBased in Barangaroo close to Wynyard train stationLots of opportunity to expand your knowledge and growClose to shops, cafes and restaurantsFlexible ways of workingJoin a team of industry professionalsAll work right visas welcomeYour new role Manage your own portfolio of General Insurance ClaimsAssist in providing customers with solutionsHandle all incoming claims and queriesEnsure all emails, administration and quotes are compliant with regulationAssist Australians with natural disastersYour skillset and experience Strong Call Centre or Insurance experienceEnjoy working in a fast paced environmentTech Savvy and able to multitask using multiple systems and platformsExcellent communication skills, written and verbalThe ability to work in a dynamic environmentYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$30.00 - AU$31.00 per hour
        • full-time
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company Your new company is passionate about providing Australia with the best quality of financial services and products. The culture is hardworking but a fun and vibrant environment, with an aim to simplify a customer's journey. Your new role Be apart of a digital and fast-paced call centre environment to provide exceptional customer serviceProvide first class customer service with an empathetic approachRespond to customer queries via phone, email and chatUse your comprehensive knowledge to resolve issues and queries for the customer Your skills and experience At Least 2 years minimum of call centre experienceExperience within banking and financial servicesA passion for servicing customers with support and empathyEnjoy working in a fast paced environmentStrong call quality control with the ability to multitaskExcellent communication skills, written and verbalRazor sharp eye for detailTeam Player with strong customer focusYour next step To launch your career, click 'apply now' with an updated copy of your CV or contact Clio Lenzi on clio.lenzi@randstad.com.au or call 0280951733 to discuss further Australian Citizens or Permanent Residents are welcome to apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation & discounts to leading retailers
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$54,000 - AU$54,000, per year, super
        • full-time
        Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyThis wealth division of a Big Four Bank is renowned for leading the Australian financial industry. The organisation values service and always aims to assist their people, customers and the wider community. They foster a diverse and positive work culture and team environment where employees are valued and recognised for their work efforts and commitment.Your new roleFirst point of contact for customers, employers and internal and external advisorsProvide guidance and assistance to customers across life insurance products and serviceStrong knowledge and understanding of wealth services, including investment, superannuation and retirement income products, investment platforms, private banking and insurance solutionsYour skills and experienceFinance background obtained through University spanning across studies in commerce, business, finance, and economics among others is essentialDemonstrated experience in customer service within the retail or hospitality industryExcellent communication skills, verbal and writtenStrong attention to detail with the ability to take on a fast paced workplaceYour benefitsShape your experience within a Big Four Bank and enjoy opportunities to progress your career. Your new team is a collaborative, high functioning group of individuals who value delivering service with integrity and quality. This organisation offers extensive and thorough training programs which aid staff learning and development. Enjoy the convenience of offices just minutes from Wynyard station and generous employee benefits.Please note: All applicants must be an Australian Citizen or Permanent ResidentYour next stepTo launch your career, click ‘apply now’ or contact Sandra Sadaka, Consultant on Sandra.Sadaka@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$29 - AU$30, per year, + Super
        • full-time
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • temporary
        • AU$29 - AU$30, per year, + Super
        • full-time
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Well known brand in the Building industryLocated in the Erskine Park area | Parking on siteOngoing temporary role | Immediate startThe CompanyA successful and well established industry leader located in the Erskine Park area. Due to internal movement a position has become available for an experienced, self motivated and committed Customer Service Coordinator to join a busy team.PositionHigh speed/accurate data entryAnswer incoming customer callsRespond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service Rep roleAbility to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skills8,000 KSPH required (testing to be completed)Ability to work in a busy fast-paced work environment Experience within the Building or Manufacturing industry an advantageBenefitsPay rate up to $30.49 per hr + super depending on experience Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • tweed heads, new south wales
        • temporary
        • superannuation
        • full-time
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brookvale, new south wales
        • permanent
        • AU$51,000 - AU$61,000, per year, super
        • full-time
        Assistant Store Manager A rare opportunity has become available for an Assistant Store Manager working for a highly regarded national communications company based at their flagship store in the lower north shore area. Your New Role: As the assistant store manager you will provide a high level of leadership and professional guidance to the retail team and assist the store Manager as required. Your Main Responsibilities:Act as a senior point of contact to assist with customer queries and escalationsLiaise with store and area managers as requiredAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPIs across the businessWork closely with the store manager when delegating duties across the teamActively strive to grow and develop the business in line with the managers direction About YouPrevious experience working in a retail environment across the technology, telecommunications or electronics industriesExperience assisting and leading a customer facing teamHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Assistant Store Manager A rare opportunity has become available for an Assistant Store Manager working for a highly regarded national communications company based at their flagship store in the lower north shore area. Your New Role: As the assistant store manager you will provide a high level of leadership and professional guidance to the retail team and assist the store Manager as required. Your Main Responsibilities:Act as a senior point of contact to assist with customer queries and escalationsLiaise with store and area managers as requiredAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPIs across the businessWork closely with the store manager when delegating duties across the teamActively strive to grow and develop the business in line with the managers direction About YouPrevious experience working in a retail environment across the technology, telecommunications or electronics industriesExperience assisting and leading a customer facing teamHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brookvale, new south wales
        • permanent
        • AU$69,000 - AU$75,000, per year, super
        • full-time
        Store managerA rare opportunity has become available for a Store Manager working for a highly regarded National Communications Company, based at their flagship store in the lower North Shore area. Your New Role:As the store manager you will provide a high level of leadership and professional guidance to the Assistant Manager and the in store retail team. Your Main Responsibilities:Act as the senior point of contact for all customer queries and escalationsLiaise with senior company stakeholders and area managersAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPI's across the businessMange all rostering and budget requirements Actively strive to grow and develop the business when recruiting new staff members About YouPrevious experience working as a Retail Manager across the technology, telecommunications or electronics industries3-5 years experience of team leadershipHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Store managerA rare opportunity has become available for a Store Manager working for a highly regarded National Communications Company, based at their flagship store in the lower North Shore area. Your New Role:As the store manager you will provide a high level of leadership and professional guidance to the Assistant Manager and the in store retail team. Your Main Responsibilities:Act as the senior point of contact for all customer queries and escalationsLiaise with senior company stakeholders and area managersAssist with the further development of a high performing teamConsistently lead the team, set high standards and achieve target KPI's across the businessMange all rostering and budget requirements Actively strive to grow and develop the business when recruiting new staff members About YouPrevious experience working as a Retail Manager across the technology, telecommunications or electronics industries3-5 years experience of team leadershipHigh level of communicationAbility to be adaptable and accountable for team success BenefitsWork for a reputable companyOn-site parkingAdvance your careerFlexible working hoursIf you are interested in this role, please press APPLY NOW, or for further information, please email Finola.McLoughlin@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$65,000, per year, + superannuation
        • full-time
        Your New CompanyThis is your exclusive opportunity to join a well established medical device company specialising in hearing and sound. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:Processing orders through CRM systems, email and over the phoneEducating customers and patients on products availableResponding to customer and client emailsLiaising with the production team and healthcare professionals on a daily basisGeneral data entry as requiredYour profile will demonstrate: This role requires a high level of order processing, administration and strong communication skills. In addition, you will have:Medical Device or Pharmaceutical experience (desirable)Previous customer service and order processing experienceSalesforce experience (desirable)A 'can-do' attitude and willingness to learnBenefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie at stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyThis is your exclusive opportunity to join a well established medical device company specialising in hearing and sound. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:Processing orders through CRM systems, email and over the phoneEducating customers and patients on products availableResponding to customer and client emailsLiaising with the production team and healthcare professionals on a daily basisGeneral data entry as requiredYour profile will demonstrate: This role requires a high level of order processing, administration and strong communication skills. In addition, you will have:Medical Device or Pharmaceutical experience (desirable)Previous customer service and order processing experienceSalesforce experience (desirable)A 'can-do' attitude and willingness to learnBenefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie at stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation
        • full-time
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • albury, new south wales
        • temporary
        • AU$30.00 - AU$31.00, per hour, 38 hour week
        • full-time
        6 month contract 8:30am to 5pm Monday - Friday$30 + super an hourYour new company:You will join a successful and buzzing customer service team in Albury on a temporary basis. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need: Previous experience in a similar roleExceptional customer service skillsQuick learner Intermediate computing skills Previous experience booking travel (ideal but not essential) The benefits$30 an hour + super 6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        6 month contract 8:30am to 5pm Monday - Friday$30 + super an hourYour new company:You will join a successful and buzzing customer service team in Albury on a temporary basis. This is a great opportunity for an individual to work with Australia's leading experiential tourism group. This role would be 8:30am to 5pm Monday - Friday with possible overtime. Some of your key responsibilities:Provide excellent customer serviceAction inbound calls quickly and efficientlyProvide sales support as requiredMultitask and problem solve effectively for your customersSchedule bookings using the internal booking systemTo be successful in this role you will need: Previous experience in a similar roleExceptional customer service skillsQuick learner Intermediate computing skills Previous experience booking travel (ideal but not essential) The benefits$30 an hour + super 6 month contractAlbury locationOngoing training and developmentFull on-boarding training program providedSound like you? Please APPLY now for your application to be considered. Please note: applications will only be taken online and due to a high volume of applicants only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$65,000, per year, + Super
        • full-time
        Your new company:Due to continuous growth, you will join a successful and buzzing customer service team nearby Smithfield on a temporary basis with strong potential to go permanent for the right candidate. This is a great opportunity for an individual to join a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role. Some of your key responsibilities:Provide excellent customer service Action inbound calls quickly and efficientlyProvide sales support as required Multitask and problem solve effectively for your customers Your profile will demonstrate:Similar office based customer service experienceExceptional customer service with a good phone mannerAbility to work under pressure, prioritise tasks, act quickly and decisivelyPositive attitude attitude with a strong work ethicQuick learner and able to take direction Work in a structured enviroment Drivers licence and own vehicle benefits to youRARE opportunity to work for a company that encourages a desirable working environment and has an excellent reputation in the market.Full time permanent, position with an attractive salary package and company perksOn site GYM!High level exposure to organisational strategies in a global companyIngleburn location with free parking onsiteBuzzing environment where no two days are the sameTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesIncredible senior management that will back and support you in your careerFREE onsite gymJoin a company that gives back to various charities Should you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company:Due to continuous growth, you will join a successful and buzzing customer service team nearby Smithfield on a temporary basis with strong potential to go permanent for the right candidate. This is a great opportunity for an individual to join a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role. Some of your key responsibilities:Provide excellent customer service Action inbound calls quickly and efficientlyProvide sales support as required Multitask and problem solve effectively for your customers Your profile will demonstrate:Similar office based customer service experienceExceptional customer service with a good phone mannerAbility to work under pressure, prioritise tasks, act quickly and decisivelyPositive attitude attitude with a strong work ethicQuick learner and able to take direction Work in a structured enviroment Drivers licence and own vehicle benefits to youRARE opportunity to work for a company that encourages a desirable working environment and has an excellent reputation in the market.Full time permanent, position with an attractive salary package and company perksOn site GYM!High level exposure to organisational strategies in a global companyIngleburn location with free parking onsiteBuzzing environment where no two days are the sameTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesIncredible senior management that will back and support you in your careerFREE onsite gymJoin a company that gives back to various charities Should you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • north sydney, new south wales
        • temporary
        • AU$28.00 - AU$28.86, per hour, super
        • full-time
        Randstad is currently working with our client, a well known leading global data, analytics and credit reporting company.We are seeking Customer Service Officers to continue to keep customer service at the forefront.In this role you will work as a part of the Contact Centre team where you will be responsible for managing calls to support and assist the subscribers in regards to their use of the systems, products and services and the appropriate use and maintenance of the database. This is an ongoing position that has the potential to lead you into other areas of the business such as Corrections, Finance and Accounts. It is a great chance to enhance your corporate experience and utilise any previous studies you may have in Business. Key Responsibilities:Answer enquiries from callers in the following areas:- General enquiries from subscribers regarding use of systems, products and services- Use and maintenance of the database- Billing enquiries- Technical assistance- Creation and modification of operator idsProvide a high level of customer service when dealing with internal and external parties.Complete follow up calls as necessary, including logging the outcome of customer interactionsLiaise and escalate within the company as appropriateAble to work as a team playerBe task and goal orientated To be successful in this role, you will:Have previous experience in a customer service role in an office environment Have the ability to work independently and proactively self-manage.Have impeccable written and verbal skills.Have the ability to work well under pressure and maintain professional conduct at all times If this sounds like the role for you and are eager to get started immediately, please apply now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently working with our client, a well known leading global data, analytics and credit reporting company.We are seeking Customer Service Officers to continue to keep customer service at the forefront.In this role you will work as a part of the Contact Centre team where you will be responsible for managing calls to support and assist the subscribers in regards to their use of the systems, products and services and the appropriate use and maintenance of the database. This is an ongoing position that has the potential to lead you into other areas of the business such as Corrections, Finance and Accounts. It is a great chance to enhance your corporate experience and utilise any previous studies you may have in Business. Key Responsibilities:Answer enquiries from callers in the following areas:- General enquiries from subscribers regarding use of systems, products and services- Use and maintenance of the database- Billing enquiries- Technical assistance- Creation and modification of operator idsProvide a high level of customer service when dealing with internal and external parties.Complete follow up calls as necessary, including logging the outcome of customer interactionsLiaise and escalate within the company as appropriateAble to work as a team playerBe task and goal orientated To be successful in this role, you will:Have previous experience in a customer service role in an office environment Have the ability to work independently and proactively self-manage.Have impeccable written and verbal skills.Have the ability to work well under pressure and maintain professional conduct at all times If this sounds like the role for you and are eager to get started immediately, please apply now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignment through to June 30 initiallyStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.The NSW Government has launched Dine & Discover NSW to support dining, arts, and tourism businesses, encouraging the community to get out and about. In this role, you will be working on the Dine and Discover Project. These contracts are to start the 3rd of May through to the end of June.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 10pm (35 hours per week, 7 hours per day ) Mon - SunDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Ongoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignment through to June 30 initiallyStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.The NSW Government has launched Dine & Discover NSW to support dining, arts, and tourism businesses, encouraging the community to get out and about. In this role, you will be working on the Dine and Discover Project. These contracts are to start the 3rd of May through to the end of June.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 10pm (35 hours per week, 7 hours per day ) Mon - SunDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Ongoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • chullora, new south wales
        • contract
        • AU$50,000 - AU$51,000, per year, + Super
        • full-time
        The Company This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centers worldwide. They pride themselves on their exceptional service, with a focus on delivering customer solutions and sales support. They are now looking to expand their team further adding four individuals who encompass these qualities to their diverse workforce. What is the role?An exciting opportunity has arisen for four call center operators to join this prestigious car brand as a customer service representative. Initially, these positions will be a 6-month Fixed Term Contract with the potential for further extension.. Answer inbound calls to service customers, dealership staff and stakeholders with requestsProvide solutions focussed support in response to complaints Communicating with customers through social media, phone, email and webchatDiverse administrative tasks including database management, email correspondence and moreWhat can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany-wide health & wellbeing initiativesWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine care Maturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8-hour shift between 10:30am - 7:00pm (Monday to Friday)** Full work rights (Citizenship or Residency) is required to apply **Sounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps.In response to Covid-19 all interviews are being held virtually.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company This well-known organisation is shaping the automotive industry’s approach to the total customer experience in their contact centers worldwide. They pride themselves on their exceptional service, with a focus on delivering customer solutions and sales support. They are now looking to expand their team further adding four individuals who encompass these qualities to their diverse workforce. What is the role?An exciting opportunity has arisen for four call center operators to join this prestigious car brand as a customer service representative. Initially, these positions will be a 6-month Fixed Term Contract with the potential for further extension.. Answer inbound calls to service customers, dealership staff and stakeholders with requestsProvide solutions focussed support in response to complaints Communicating with customers through social media, phone, email and webchatDiverse administrative tasks including database management, email correspondence and moreWhat can we offer you?Full training to start with ongoing learning and development opportunitiesAttractive car leasing rates for you and your family$50,000 starting salary with the potential to increase as your capabilities developAnnual Performance BonusesFlexible working arrangements - WHF to startCompany-wide health & wellbeing initiativesWhat do we need from you?High self-motivation and the ability to work autonomouslyDesire to help customers displaying genuine care Maturity to handle sensitive and at times difficult conversationsExcellent communication skills both verbal and writtenAbility to think outside the box to solve complex issuesCommitment to working an 8-hour shift between 10:30am - 7:00pm (Monday to Friday)** Full work rights (Citizenship or Residency) is required to apply **Sounds like you?Please APPLY TODAY by clicking the 'Apply' button. Please note that once you have submitted your application, you will be emailed a form to complete within 24 hours. This will only take 2 minutes and once it has been reviewed you will be advised of your next steps.In response to Covid-19 all interviews are being held virtually.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.Closing date for this opportunity is Thursday 29th at 3pmAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.Closing date for this opportunity is Thursday 29th at 3pmAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • superannuation
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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