- As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate sAs a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s
- Role and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growingRole and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growing
- Randstad are proud to currently be partnering with a large State Government Department in recruiting an AO2 Administration Officer. This role is based in the Western Suburb of Brisbane. As the Administrative Officer you will provide administrative, data entry, reception services, basic data collection and analysis tasks to contribute to the effective operations of the work unit.Administrative officers work in a diverse range of locations, therefore their sRandstad are proud to currently be partnering with a large State Government Department in recruiting an AO2 Administration Officer. This role is based in the Western Suburb of Brisbane. As the Administrative Officer you will provide administrative, data entry, reception services, basic data collection and analysis tasks to contribute to the effective operations of the work unit.Administrative officers work in a diverse range of locations, therefore their s
- Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admiRandstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admi
- My client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, tMy client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, t
- Customer Service RepresentativeAre you a detail-oriented professional with a knack for international trade and a passion for delivering top-tier customer service? We are looking for a Customer Service Representative to join a supportive team in Fountaindale. This is an exciting opportunity to manage high-tech product delivery and international trade. This role will provide customer service support to the Digital Mine business for a range of electronic prodCustomer Service RepresentativeAre you a detail-oriented professional with a knack for international trade and a passion for delivering top-tier customer service? We are looking for a Customer Service Representative to join a supportive team in Fountaindale. This is an exciting opportunity to manage high-tech product delivery and international trade. This role will provide customer service support to the Digital Mine business for a range of electronic prod
- Are you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth.This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.The Role at a GlancePay RatAre you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth.This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.The Role at a GlancePay Rat
- Our ClientOur client is a global leader in the manufacturing of building supplies and outdoor equipment who are looking for 5 passionate Customer Services professionals to join their team based in Pemulwuy to help provide support on a large project. Your New RoleThese immediately required temporary Customer Care roles will act as a vital link between the company, business partners and end users. You will be responsible for ensuring a seamless experience tOur ClientOur client is a global leader in the manufacturing of building supplies and outdoor equipment who are looking for 5 passionate Customer Services professionals to join their team based in Pemulwuy to help provide support on a large project. Your New RoleThese immediately required temporary Customer Care roles will act as a vital link between the company, business partners and end users. You will be responsible for ensuring a seamless experience t
- Senior Customer Service Specialist | Big 4 BankBack-Office Excellence | Open Banking InitiativeAre you looking to transition into a high-impact corporate role with a Big 4 Bank? This 12-month contract offers the perfect blend of strategic policy work and technical account management, all within a phone-free, back-office environment.The Role at a GlanceStart Date: 23 FebruaryDuration: 12-Month ContractTraining: 4–6 weeks of world-class trainingFlexibility:Senior Customer Service Specialist | Big 4 BankBack-Office Excellence | Open Banking InitiativeAre you looking to transition into a high-impact corporate role with a Big 4 Bank? This 12-month contract offers the perfect blend of strategic policy work and technical account management, all within a phone-free, back-office environment.The Role at a GlanceStart Date: 23 FebruaryDuration: 12-Month ContractTraining: 4–6 weeks of world-class trainingFlexibility:
- The RoleWe are seeking a polished and motivated Customer Service Advisor to join a premier financial institution within Melbourne CBD. As the first point of contact for our customers, you will represent the professional standards of our brand. This role is designed for a service-driven professional who thrives in a fast-paced environment and is passionate about delivering high-quality outcomes.Key Responsibilities:Customer Engagement: Deliver friendly andThe RoleWe are seeking a polished and motivated Customer Service Advisor to join a premier financial institution within Melbourne CBD. As the first point of contact for our customers, you will represent the professional standards of our brand. This role is designed for a service-driven professional who thrives in a fast-paced environment and is passionate about delivering high-quality outcomes.Key Responsibilities:Customer Engagement: Deliver friendly and
- About the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excepAbout the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excep
- Your Next Chapter - Sustainable Solutions 🌱Are you a customer service professional passionate about providing exceptional experiences? Randstad is proud to partner with our esteemed client, a global leader in environmental services, to find more exceptional Customer Care Consultants to join their dynamic team in Geebung.Our client stands out by prioritising a genuinely exceptional customer experience. They believe in fostering a collaborative environmentYour Next Chapter - Sustainable Solutions 🌱Are you a customer service professional passionate about providing exceptional experiences? Randstad is proud to partner with our esteemed client, a global leader in environmental services, to find more exceptional Customer Care Consultants to join their dynamic team in Geebung.Our client stands out by prioritising a genuinely exceptional customer experience. They believe in fostering a collaborative environment
- About our Client: We are excited to be partnering with a Global automotive company. A leading independent distributor of the world's leading automotive brands, based in The Hills District. This company's culture is built on teamwork, a focus on delivery and prioritising customer service! About the Job: We’re looking for Customer Service superstars ready to hit the ground running in a temp role with the potential to extend up to 6 months and possibly beyondAbout our Client: We are excited to be partnering with a Global automotive company. A leading independent distributor of the world's leading automotive brands, based in The Hills District. This company's culture is built on teamwork, a focus on delivery and prioritising customer service! About the Job: We’re looking for Customer Service superstars ready to hit the ground running in a temp role with the potential to extend up to 6 months and possibly beyond
- Randstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary pointRandstad is currently seeking professional Customer Service Officers to join a prominent service provider on the Gold Coast. In this role, you will act as a key point of contact for diverse enquiries, providing comprehensive guidance on service options and administrative requirements. These temporary assignments offer a competitive rate with various assignment lengths and the potential for ongoing opportunities. Responsibilities:Serve as the primary point
- Customer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduledCustomer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduled
- Customer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity forCustomer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity for
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Pay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: ProviPay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: Provi
- Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion forDo you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion for
- Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles witAre you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles wit
- Ready to make a real difference? We're looking for an empathetic and resilient Customer Service Professional to join one of Australia’s largest banks in their contact centre at Bedford Park. This is a unique opportunity to provide crucial support to customers in the hardships space, offering solutions and guidance during challenging times.This role offers a 9-month casual assignment with full-time hours and the view for a long term career. It provides a suReady to make a real difference? We're looking for an empathetic and resilient Customer Service Professional to join one of Australia’s largest banks in their contact centre at Bedford Park. This is a unique opportunity to provide crucial support to customers in the hardships space, offering solutions and guidance during challenging times.This role offers a 9-month casual assignment with full-time hours and the view for a long term career. It provides a su
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and suStart your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su
- Randstad is proud to partner with a premier, Ballarat-based client who are seeking a highly organized and system-savvy Customer Engagement Coordinator to join their team in a fast-paced, high-volume environment.The RoleIn this position, you will serve as a vital link between the facility and the clients. You will be responsible for promoting positive relationships while providing critical administrative support across different functions.Rate: $43.75 per hRandstad is proud to partner with a premier, Ballarat-based client who are seeking a highly organized and system-savvy Customer Engagement Coordinator to join their team in a fast-paced, high-volume environment.The RoleIn this position, you will serve as a vital link between the facility and the clients. You will be responsible for promoting positive relationships while providing critical administrative support across different functions.Rate: $43.75 per h
- Customer Service Coordinator We are looking for a proactive Customer Service Coordinator to the team Beresfield and act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-faceThe Details:Start: ASAPLocation: Beresfield NSWFull Time Hours: 7am-3pm Position: Contract with a possible Temp to Perm opportunity Work Rights: Full Australian work rights requiredKey Responsibilities:Customer EngagementCustomer Service Coordinator We are looking for a proactive Customer Service Coordinator to the team Beresfield and act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-faceThe Details:Start: ASAPLocation: Beresfield NSWFull Time Hours: 7am-3pm Position: Contract with a possible Temp to Perm opportunity Work Rights: Full Australian work rights requiredKey Responsibilities:Customer Engagement
- Join Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's dayJoin Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's day
- Medical Receptionist – Dermatology | WoolloongabbaImmediate Start available$35.00 per hour + SuperRandstad is currently looking for a reliable Medical Receptionist for an immediate start to join a premier, high-volume dermatology clinic in Woolloongabba. This is an ongoing Full-Time Casual role with the opportunity for the right candidate to transition into a permanent position.If you have experience in specialist care and thrive in a busy environment wherMedical Receptionist – Dermatology | WoolloongabbaImmediate Start available$35.00 per hour + SuperRandstad is currently looking for a reliable Medical Receptionist for an immediate start to join a premier, high-volume dermatology clinic in Woolloongabba. This is an ongoing Full-Time Casual role with the opportunity for the right candidate to transition into a permanent position.If you have experience in specialist care and thrive in a busy environment wher
- Contributes to client account teams on Professional Talent Solutions. Develops a general understanding of business, financials, services and the market(s) of focusCreates sales presentations using market trends and case studiesProvides responses to senior colleagues on clients' inquiries, ensures client satisfaction and contributes to client retentionHelps resolve client complaints or issues, ensuring client satisfaction is restored - typically behind theContributes to client account teams on Professional Talent Solutions. Develops a general understanding of business, financials, services and the market(s) of focusCreates sales presentations using market trends and case studiesProvides responses to senior colleagues on clients' inquiries, ensures client satisfaction and contributes to client retentionHelps resolve client complaints or issues, ensuring client satisfaction is restored - typically behind the
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do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.