- Role and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growingRole and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growing
- Are you passionate about combating fraud and protecting individuals from scams? We are seeking a dedicated Fraud & Scams Officer to join a Big 4 Bank in Bedford Park. In this role, you will play a crucial part in identifying, investigating, and providing service to customers who are experiencing suspicious or fraudulent activities on their banking products. Key Responsibilities include (but are not limited to):Inbound and outbound calls from customers inAre you passionate about combating fraud and protecting individuals from scams? We are seeking a dedicated Fraud & Scams Officer to join a Big 4 Bank in Bedford Park. In this role, you will play a crucial part in identifying, investigating, and providing service to customers who are experiencing suspicious or fraudulent activities on their banking products. Key Responsibilities include (but are not limited to):Inbound and outbound calls from customers in
- Are you a professional who thrives on helping others? Randstad is currently seeking motivated and resilient Customer Consultants to join a dynamic, fast-paced team dedicated to delivering service excellence.In this role, you will be the primary point of contact for customers, ensuring their interactions are easy, seamless, and helpful. You will join a supportive environment that values continuous learning and collaborative success within a well known bankAre you a professional who thrives on helping others? Randstad is currently seeking motivated and resilient Customer Consultants to join a dynamic, fast-paced team dedicated to delivering service excellence.In this role, you will be the primary point of contact for customers, ensuring their interactions are easy, seamless, and helpful. You will join a supportive environment that values continuous learning and collaborative success within a well known bank
- Randstad are proud to currently be partnering with a large State Government Department in recruiting an AO2 Administration Officer. This role is based in the Western Suburb of Brisbane. As the Administrative Officer you will provide administrative, data entry, reception services, basic data collection and analysis tasks to contribute to the effective operations of the work unit.Administrative officers work in a diverse range of locations, therefore their sRandstad are proud to currently be partnering with a large State Government Department in recruiting an AO2 Administration Officer. This role is based in the Western Suburb of Brisbane. As the Administrative Officer you will provide administrative, data entry, reception services, basic data collection and analysis tasks to contribute to the effective operations of the work unit.Administrative officers work in a diverse range of locations, therefore their s
- As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate sAs a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s
- APS3 Participant Support Officer | Federal Government Agency Location: Wagga Wagga, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is aAPS3 Participant Support Officer | Federal Government Agency Location: Wagga Wagga, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is a
- Customer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity forCustomer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity for
- Your New CompanyJoin a respected Federal Government agency dedicated to supporting Australians living with disability and improving access to essential community services across NSW. With a strong focus on people, inclusion and service, this organisation plays a vital role in helping individuals access the support they need while offering staff meaningful work, career stability and long-term opportunities within the public sector.Your New RoleThis is yourYour New CompanyJoin a respected Federal Government agency dedicated to supporting Australians living with disability and improving access to essential community services across NSW. With a strong focus on people, inclusion and service, this organisation plays a vital role in helping individuals access the support they need while offering staff meaningful work, career stability and long-term opportunities within the public sector.Your New RoleThis is your
- 📍 Truganina, VIC 💰 Competitive Hourly Rate 🕒 Full-Time | Monday – FridayOur client is a growing FMCG business based in Truganina, currently seeking a reliable and proactive Office All Rounder to join their fast-paced team.This is a fantastic opportunity for someone who enjoys a varied role and is happy to support multiple areas of the business including administration, customer service and operations.About the RoleWorking within a busy office environmen📍 Truganina, VIC 💰 Competitive Hourly Rate 🕒 Full-Time | Monday – FridayOur client is a growing FMCG business based in Truganina, currently seeking a reliable and proactive Office All Rounder to join their fast-paced team.This is a fantastic opportunity for someone who enjoys a varied role and is happy to support multiple areas of the business including administration, customer service and operations.About the RoleWorking within a busy office environmen
- Are you a master of first impressions with a knack for seamless logistics? We are seeking a proactive and detail-oriented Mailroom Coordinator to join a dynamic team. This role is the heartbeat of the office, blending high-level administrative support with face-to-face employee experience management.If you thrive in a corporate environment where no two days are the same - from managing digital mailrooms to coordinating VIP events - this is your next move!Are you a master of first impressions with a knack for seamless logistics? We are seeking a proactive and detail-oriented Mailroom Coordinator to join a dynamic team. This role is the heartbeat of the office, blending high-level administrative support with face-to-face employee experience management.If you thrive in a corporate environment where no two days are the same - from managing digital mailrooms to coordinating VIP events - this is your next move!
- Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles witAre you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles wit
- Ready to make a real difference? We're looking for an empathetic and resilient Customer Service Professional to join one of Australia’s largest banks in their contact centre at Bedford Park. This is a unique opportunity to provide crucial support to customers in the hardships space, offering solutions and guidance during challenging times.This role offers a 9-month casual assignment with full-time hours and the view for a long term career. It provides a suReady to make a real difference? We're looking for an empathetic and resilient Customer Service Professional to join one of Australia’s largest banks in their contact centre at Bedford Park. This is a unique opportunity to provide crucial support to customers in the hardships space, offering solutions and guidance during challenging times.This role offers a 9-month casual assignment with full-time hours and the view for a long term career. It provides a su
- About the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excepAbout the Role We are seeking dedicated, flexible, and customer-focused Customer Service Officers to join our team in Launceston.These are true casual, on-call positions best suited to individuals who are open to working ad hoc shifts. As these roles support various locations and functions, your shifts will vary across a 7-day roster, offering a great deal of variety.These positions are heavily customer-facing. Your core duties will include providing excep
- APS3 Participant Support OfficerHourly Rate: $37.36 + Super Contract Length: until end of December with further extensionStart date: ASAPFull-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Parramatta, NSWStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant Support Officer is a crucial first point of contact for participants and stakeholders. In this role, you will apply your oAPS3 Participant Support OfficerHourly Rate: $37.36 + Super Contract Length: until end of December with further extensionStart date: ASAPFull-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Parramatta, NSWStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant Support Officer is a crucial first point of contact for participants and stakeholders. In this role, you will apply your o
- Customer Service Contact Centre - Member Onboarding ConsultantParramatta location - close to public transport hub and WestfieldsStart: ASAP$63,339 + 9.5% guaranteed shift loading = $69,356 salary + 12% super on topFull time permanent opportunity MUST HAVE CALL CENTRE EXPERIENCE TO BE CONSIDEREDAre you passionate about providing care and making a real difference in people's lives? My client is a member-focused private health insurer dedicated to offering eCustomer Service Contact Centre - Member Onboarding ConsultantParramatta location - close to public transport hub and WestfieldsStart: ASAP$63,339 + 9.5% guaranteed shift loading = $69,356 salary + 12% super on topFull time permanent opportunity MUST HAVE CALL CENTRE EXPERIENCE TO BE CONSIDEREDAre you passionate about providing care and making a real difference in people's lives? My client is a member-focused private health insurer dedicated to offering e
- Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 15th of June 2026The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and sStart your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 15th of June 2026The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and s
- Are you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth.This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.The Role at a GlancePay RatAre you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth.This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.The Role at a GlancePay Rat
- Our ClientOur client is a global leader in the manufacturing of building supplies and outdoor equipment who are looking for 5 passionate Customer Services professionals to join their team based in Pemulwuy to help provide support on a large project. Your New RoleThese immediately required temporary Customer Care roles will act as a vital link between the company, business partners and end users. You will be responsible for ensuring a seamless experience tOur ClientOur client is a global leader in the manufacturing of building supplies and outdoor equipment who are looking for 5 passionate Customer Services professionals to join their team based in Pemulwuy to help provide support on a large project. Your New RoleThese immediately required temporary Customer Care roles will act as a vital link between the company, business partners and end users. You will be responsible for ensuring a seamless experience t
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- APS3 Participant Support Officer | Federal Government Agency Location: Griffith, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is a froAPS3 Participant Support Officer | Federal Government Agency Location: Griffith, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is a fro
- My client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, tMy client, a leading importer and distributor of iconic toys and hobby brands has a full time opportunity for an experienced Customer Service Officer based in the inner southern suburbs. The ideal candidate will have excellent communication skills with the ability to provide top level customer service and manage enquiries over the phone, socials and email. If you have worked within a fast paced customer service or retail environment with great IT skills, t
- Customer Service RepresentativeAre you a detail-oriented professional with a knack for international trade and a passion for delivering top-tier customer service? We are looking for a Customer Service Representative to join a supportive team in Fountaindale. This is an exciting opportunity to manage high-tech product delivery and international trade. This role will provide customer service support to the Digital Mine business for a range of electronic prodCustomer Service RepresentativeAre you a detail-oriented professional with a knack for international trade and a passion for delivering top-tier customer service? We are looking for a Customer Service Representative to join a supportive team in Fountaindale. This is an exciting opportunity to manage high-tech product delivery and international trade. This role will provide customer service support to the Digital Mine business for a range of electronic prod
- Ever wondered how the skyscrapers, highways, and homes in your community actually get built? It starts with a single order and a world-class team behind the scenes. We are representing a global leader in innovative and sustainable building solutions and we’re looking for a sharp, proactive Customer Service Officer to join our Norwest hub.If you thrive in a fast-paced environment where your knack for organisation meets your passion for helping people, we waEver wondered how the skyscrapers, highways, and homes in your community actually get built? It starts with a single order and a world-class team behind the scenes. We are representing a global leader in innovative and sustainable building solutions and we’re looking for a sharp, proactive Customer Service Officer to join our Norwest hub.If you thrive in a fast-paced environment where your knack for organisation meets your passion for helping people, we wa
- Multiple positions available in Northern Suburbs of AdelaideWork Type: Full-Time, PermanentIndustry: Manufacturing / ConstructionSalary : $60k + superThe Role: The Backbone of Our Customer ExperienceWe are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales teaMultiple positions available in Northern Suburbs of AdelaideWork Type: Full-Time, PermanentIndustry: Manufacturing / ConstructionSalary : $60k + superThe Role: The Backbone of Our Customer ExperienceWe are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales tea
- Join Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's dayJoin Our Contact Centre Team - Make a Difference in Customer CareMultiple full-time opportunities | CBD As a global leader in recruitment, Randstad specialises in connecting talented professionals with top employers. We are currently seeking interest for experienced Customer Service and Call Centre candidates to fill upcoming opportunities with leading companies throughout Adelaide.Are you a natural problem-solver with a knack for turning a customer's day
- 📍 Dandenong 💰 Competitive Hourly Rate + Ongoing Opportunities 🕒 Full-Time | Monday – FridayOur clients are well-established FMCG businesses based across Melbourne’s South East, currently seeking experienced Office Administrators / All Rounders to join their busy and fast-paced teams.These positions are perfect for someone who enjoys variety in their day, can multitask with ease, and thrives in a supportive office environment.About the RoleWorking closel📍 Dandenong 💰 Competitive Hourly Rate + Ongoing Opportunities 🕒 Full-Time | Monday – FridayOur clients are well-established FMCG businesses based across Melbourne’s South East, currently seeking experienced Office Administrators / All Rounders to join their busy and fast-paced teams.These positions are perfect for someone who enjoys variety in their day, can multitask with ease, and thrives in a supportive office environment.About the RoleWorking closel
- Pay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: ProviPay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: Provi
- Customer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:ReliaCustomer Service Officer – TownsvilleAre you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of there operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.What Are We Looking For?They pride themselves on efficiency and local expertise. To succeed in this role, you’ll need to bring:Relia
- Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and suStart your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su
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do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.