customer service operator - am shifts

Important information:

• Role: Answering emergency (000) calls and connecting callers to Police, Fire, or Ambulance quickly and accurately.
• Location: Adelaide CBD (Newly renovated office, close to public transport).
• Commencement date: Monday 23rd Nov/Monday 30th Nov depending on your background checks.
• Schedule: two options to choose from: 5:00am-8:00am starts with 8hr shift lengths
  9:00am - 10:00am starts with 5hr shift lengths
• Schedule: Minimum 3 shifts per week. You have the flexibility to choose what days of the week across a 7 day roster you'd like to work! Note: this does not include Sundays, you can choose availability for Sunday but must be available for 3 other days of the 7 day week.
• Employment Type: Casual contract with high potential for extensions.

• Predictable Schedule: Fixed days/times make it easy to plan life outside of work.
• Frequent Breaks: A 10–15 minute break every 70 minutes to help you reset.
• Career Growth: Full training provided with opportunities to advance.

• Previous experience in a busy call center.
• Good basic computer skills.
• High resilience, empathy, and the ability to stay calm under stress.
• Strong teamwork skills.

Address your application directly to Juanita Forster.

If you are successful through the first rounds of interviews, you will be required to attend an in person Assessment Centre on Wednesday 11th November 2026.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.