Customer Support OfficerLocation: Victoria (South-East Melbourne region) Classification: Band 4 Job Type: Full-TimeAbout the Organisation We are dedicated to building a sustainable and thriving community for present and future generations. Our focus is on delivering high-quality services that enhance the wellbeing of our residents. To achieve this, we invest in a skilled, professional, and collaborative workforce capable of meeting current priorities and
Job Title: Customer Service Officer Classification: Band 4 Location: Local Government Council Employment Type: Roster-based (Includes Saturdays as required)About the RoleAre you a people person who thrives on helping others? We are seeking a proactive and community-minded Customer Service Officer to join our dynamic team. As the first point of contact for our Council, you will play a crucial role in providing a responsive, reliable, and positive
In this position, you will be the primary point of contact for a diverse client base. This role goes beyond standard parts counter work; you will problem-solve client enquiries and deliver comprehensive solutions to keep their businesses moving.Key Responsibilities:Respond to customer enquiries via phone, email, and in-person, delivering timely and effective technical solutions.Provide accurate information regarding parts availability, pricing, and