Key ResponsibilitiesOperational Leadership• Oversee the daily operations of the e-commerce fulfilment area to ensure orders are processedaccurately and dispatched on time.• Monitor workflow and quickly address operational issues or bottlenecks.• Ensure warehouse processes and operational standards are consistently followed.• Maintain high standards of warehouse organisation, safety, and housekeeping.Fulfilment Operations• Coordinate daily picking,
Job Title: Customer Service Officer Classification: Band 4 Location: Local Government Council Employment Type: Roster-based (Includes Saturdays as required)About the RoleAre you a people person who thrives on helping others? We are seeking a proactive and community-minded Customer Service Officer to join our dynamic team. As the first point of contact for our Council, you will play a crucial role in providing a responsive, reliable, and positive
Beyond supervising daily warehouse tasks, you will be expected to implement quality control techniques and evaluate cost structures to improve margins relative to revenue flow. You will act as a mentor to your direct reports, fostering a culture of cross-training and accountability through clearly defined KPIs. From overseeing ad-hoc "value-add" services to providing relief coverage for senior management, your influence will ensure the facility operates
In this position, you will be the primary point of contact for a diverse client base. This role goes beyond standard parts counter work; you will problem-solve client enquiries and deliver comprehensive solutions to keep their businesses moving.Key Responsibilities:Respond to customer enquiries via phone, email, and in-person, delivering timely and effective technical solutions.Provide accurate information regarding parts availability, pricing, and
Customer Support OfficerLocation: Victoria (South-East Melbourne region) Classification: Band 4 Job Type: Full-TimeAbout the Organisation We are dedicated to building a sustainable and thriving community for present and future generations. Our focus is on delivering high-quality services that enhance the wellbeing of our residents. To achieve this, we invest in a skilled, professional, and collaborative workforce capable of meeting current priorities and