My client is a multinational organisation currently seeking a dedicated and proactive Applications Analyst to support, maintain, and optimize their digital systems and applications.In this role, you will work closely with internal business stakeholders and external vendors to design, develop, and implement solutions that resolve application challenges, enhance performance, and maximize user productivity across the organization.Key
Reporting to the ICT Operations Manager - Business Systems, you will deliver operational support across core ICT infrastructure, server environments, and end-user devices and collaborate with ICT leadership to enhance future technology strategies.Key ResponsibilitiesEnd-User & System Support: Provide exceptional remote and face-to-face technical support to staff and contractors. Resolve ITIL-aligned service desk tickets, manage escalations, and maintain
About the RoleThis role is ideal for a mid-level professional stepping up from desktop/helpdesk support who wants end-to-end ownership of hardware fleets, software licensing, asset registers, and ITIL-aligned change management processes without being bogged down by corporate bureaucracy.Key ResponsibilitiesOwn service requests end-to-end, managing fleet upgrades, mobile devices, hardware, and internal IT requests across APAC operating hours.Oversee and