Complaints Officer – Insurance | 6-Month Contract Are you an experienced Insurance Complaints Specialist, Claims Assessor, or Dispute Resolution Professional looking for your next challenge?We are seeking a skilled Complaints Officer with direct experience in insurance to join a high-performing team in Melbourne CBD. This role focuses on reviewing, investigating, and resolving complex insurance disputes across a diverse product portfolio.Position
Complaints Officer – InsuranceContract Length: 6-Month Contract (Immediate Start)Pay Rate: $40.00 per hour + SuperannuationLocation: Melbourne CBD (Hybrid: Initial 6–8 weeks fully office-based for training, moving to 3 days in office / 2 days WFH)Hours: Monday to Friday, 8:45 AM – 5:15 PMAbout the RoleWe are seeking a proactive and empathetic Complaints Officer for a 6-month contract within the insurance industry. In this role, you will play a central
Dispute Assessment Officer – Insurance6-Month Contract | $38.89/hour + Super | Melbourne CBD (Hybrid post-training)The RoleWe are seeking a Dispute Assessment Officer based in Melbourne CBD.Working within the Assessment & Eligibility team, you will act as a primary gatekeeper for incoming and unpaused dispute submissions. A major component of this contract involves managing a project backlog of claims. Key ResponsibilitiesJurisdictional & Eligibility
Pay Rate: $40.00/hr + SuperLocation: Melbourne CBD Work Setup: Fully office-based for initial 4-week training, moving to 3 days office / 2 days WFHDuration: 6-Month Contract ( October 2026 – April 2027)About the OpportunityWe are recruiting on behalf of a major general insurance provider for dedicated Customer Service Consultants to join their high-performing Melbourne CBD team.If you bring solid general insurance experience and excel in a fast-paced
Dispute Resolution Specialist – General Insurance & Claims6-Month Contract | $40.00/hour + Super | Melbourne CBD (Hybrid post-training)The OpportunityWe are currently recruiting for an analytical and solution-focused Dispute Resolution Specialist on behalf of a prominent organisation based in the Melbourne CBD.Positioned within the Insurance division, you will manage a portfolio of standard-range dispute files between policyholders and insurance
Service Delivery Team Manager - Contact Centre - Superannuation Location: Melbourne CBD (Hybrid: 3 Days Office / 2 Days Work From Home)Salary: $130k inclusive of super Work Type: Full-TimeAbout the OpportunityAre you a passionate people leader who thrives on developing talent, driving operational excellence, and delivering superior service outcomes from the financial services industry?We are seeking an experienced and inspiring Service Delivery Team