3 it jobs found in glenorie.

Reporting to the ICT Operations Manager - Business Systems, you will deliver operational support across core ICT infrastructure, server environments, and end-user devices and collaborate with ICT leadership to enhance future technology strategies.Key ResponsibilitiesEnd-User & System Support: Provide exceptional remote and face-to-face technical support to staff and contractors. Resolve ITIL-aligned service desk tickets, manage escalations, and maintain

The Role Working across a rotating shift roster (6:00 AM – 5:00 PM), you will serve as the first line of technical resolution for internal users across corporate offices, operational sites, and field teams. Your primary focus will be high first contact resolution, delivering exceptional customer service, and escalating to Level 3 vendor partners only when necessary.Key responsibilities include:Performing end to end troubleshooting across hardware, Windows

Your New CompanyJoin a dedicated team delivering essential IT support on-site at the national headquarters of a leading automotive brand based in Macquarie Park. This environment values operational efficiency, hands-on technical support, and strong collaboration, where every team member plays a key role in keeping daily IT operations running smoothly.Your New RoleAs the Level 1 Support Officer, you will be an integral part of a compact IT helpdesk team.