The RoleWorking directly with business leads and enterprise architects, you will drive the functional lifecycle for SAP Service Cloud V2. You will facilitate requirements discovery, design fit-to-standard service processes, and execute complex hands-on configuration.Key responsibilities:Lead design workshops for case management, work queue routing, and service request lifecycles.Translate operational requirements into functional specifications, business
Job Title: D365 CE Application Support Specialist (Marketing)Location: MelbourneEmployment Type: 12-month Full-Time Contract (Maternity Leave Cover - potential for perm)About the Opportunity Opportunity to join a leading professional services firm providing technical support and platform enhancements across their Dynamics 365 CE and digital marketing ecosystem. This role focuses on supporting core business applications, configuring Customer Insights