2 inbound customer service jobs found in Docklands, Victoria

Customer Due Diligence Officer$37 per hour + Superannuation | Immediate Start | Fully based on Site in CBDThis is a critical 3-week temporary assignment designed to provide essential support during a peak period of Anti-Money Laundering (AML) checks and Customer Due Diligence (CDD) reviews.Your role will be focused on two key operational areas, requiring sharp attention to detail and efficiency:Manual Processing & Case Management:Work through a backlog or

Senior Customer Advocacy OfficerLocation: Collingwood, MelbourneFull Time Temp to Perm ongoing role.This is a key role for someone who is great at solving big, complex problems and dealing with highly sensitive customer complaints.What You'll Be Doing:You'll be the expert who steps in for the toughest cases—the ones that are escalated to places like Small Claims Courts, regulatory bodies, and anti-discrimination commissions.Solve the Hardest Cases: You wil