14 document customer service and call centre jobs found for you.

EL1 Technical Lead | Workforce Modelling & Analytics CapabilityWe are seeking an EL1 Technical Lead to join a fast-paced, reform-focused team responsible for driving strategic workforce modelling and forecasting. In this high-impact, senior specialist position you will focus on building robust, scalable models that support high-level decision-making through periods of major transformation.If you are a creative problem solver who enjoys designing solutions

Dispute Assessment Officer – Insurance6-Month Contract | $38.89/hour + Super | Melbourne CBD (Hybrid post-training)The RoleWe are seeking a Dispute Assessment Officer based in Melbourne CBD.Working within the Assessment & Eligibility team, you will act as a primary gatekeeper for incoming and unpaused dispute submissions. A major component of this contract involves managing a project backlog of claims. Key ResponsibilitiesJurisdictional & Eligibility

The role: EL1 Assistant Director Strategic Policy Location: National (hybrid) Start Date: ASAP Contract Length: 6 months with the possibility of extension Pay: $602.55 Daily Rate + Super Hours: Full timeRole Purpose We are seeking a highly skilled and experienced Assistant Director to lead critical policy reform aimed at driving more efficient and effective service delivery models and achieving optimal outcomes. Operating with leadership responsibility

Client Manager - Commercial BankingLocation: Sydney, Australia | Contract: Temporary (Parental Leave Cover)Client: Major Global Financial InstitutionAbout the RoleWe are partnering with a top-tier global bank to recruit a Client Manager for a parental leave cover contract in Sydney. In this role, you will manage a portfolio of 60+ multinational subsidiary clients (with a key focus on New Zealand operations), leading client onboarding, KYC compliance,

Broker Support Service & OperationsSydney | Full-Time, Permanent | High-Growth Financial ServicesWe are partnering with a fast-growing, financial services business in Double Bay, Edgecliff NSW that is looking for a sharp, energetic Broker Support Officer.This role is perfect for a recent graduate or someone with 1–2 years of experience in professional admin, retail banking, or operations who brings a great attitude and wants to learn how a finance

Customer Service RepresentativeAre you a detail-oriented professional with a knack for international trade and a passion for delivering top-tier customer service? We are looking for a Customer Service Representative to join a supportive team in Fountaindale. This is an exciting opportunity to manage high-tech product delivery and international trade. This role will provide customer service support to the Digital Mine business for a range of electronic

APS6 Policy OfficerAre you a sharp policy mind ready to drive real-world impact in Australia's disability reform space?Join a dynamic team delivering critical policy changes, engaging key stakeholders, and shaping optimal outcomes across the sector. If you thrive in fast-paced environments, exercise strong initiative, and write top-tier briefings for executive leadership, this is your chance to make a lasting difference.The Details:Start: ASAPRole Type:

Hourly rate: $59.54Start date: ASAP with 1 year contract until June 30th.Location: DarwinWork Hours: Mon - Friday 37.5 hoursMUST BE AN AUSTRALIAN CITIZENAbout the Role:Contract Managers are known in the Hub as Funding Arrangement Managers you will play a critical role to the Hub’s success in ensuring that Government’s funded programs are delivered effectively to support Australian people and communities. Working in close connection to service providers

Customer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours

Dispute Resolution Specialist – General Insurance & Claims6-Month Contract | $40.00/hour + Super | Melbourne CBD (Hybrid post-training)The OpportunityWe are currently recruiting for an analytical and solution-focused Dispute Resolution Specialist on behalf of a prominent organisation based in the Melbourne CBD.Positioned within the Insurance division, you will manage a portfolio of standard-range dispute files between policyholders and insurance

Complaints Officer – InsuranceContract Length: 6-Month Contract (Immediate Start)Pay Rate: $40.00 per hour + SuperannuationLocation: Melbourne CBD (Hybrid: Initial 6–8 weeks fully office-based for training, moving to 3 days in office / 2 days WFH)Hours: Monday to Friday, 8:45 AM – 5:15 PMAbout the RoleWe are seeking a proactive and empathetic Complaints Officer for a 6-month contract within the insurance industry. In this role, you will play a central

Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with

Call Centre, Customer Service - Fraud and Scams | Big4BankPay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with

Client Growth SpecialistLocation: Sydney CBD or ParamattaContract duration: 2 months - Working holiday visas are welcome!Start date: As soon as possibleHourly rate: $40.84 per hour + superannuationRandstad is partnering with a client who is a well-established Australian, staff-owned boutique financial planning and wealth management firm operating since 1986. They deliver tailored financial advice and portfolio strategies to individuals, professionals,