37 Customer Service Call centre & customer service jobs found

Role and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growing

Are you passionate about combating fraud and protecting individuals from scams? We are seeking a dedicated Fraud & Scams Officer to join a Big 4 Bank in Bedford Park. In this role, you will play a crucial part in identifying, investigating, and providing service to customers who are experiencing suspicious or fraudulent activities on their banking products. Key Responsibilities include (but are not limited to):Inbound and outbound calls from customers in

Are you a professional who thrives on helping others? Randstad is currently seeking motivated and resilient Customer Consultants to join a dynamic, fast-paced team dedicated to delivering service excellence.In this role, you will be the primary point of contact for customers, ensuring their interactions are easy, seamless, and helpful. You will join a supportive environment that values continuous learning and collaborative success within a well known bank

As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s

Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 15th of June 2026The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and s

APS3 Participant Support Officer | Federal Government Agency Location: Wagga Wagga, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is a

Client Service OfficerLocation: Parramatta, NSW Work Setup: 100% On-site (No hybrid/WFH options available for this contractor intake)Hourly Rate: $35 – $41 per hour + Super (Flexible based on candidate experience and caliber)Contract Term: Initial 1-month contract with highly anticipated rolling extensions up to 6+ months (Pre-approved funding is in place, with a strong push to extend through the end of the year)Hours: Full-time (7 hours per day, 35 hours

Are you a people person with a knack for solving problems? Whether you are a seasoned pro or looking to kickstart your career in the corporate world, we want to hear from you!We are actively pipelining talent for upcoming Customer Service roles within several of our high-profile clients based in Brisbane CBD. These positions are about to go live so apply now to be first in line when they do!Pay: $35.00 – $42.00 per hour + SuperGrowth: Entry-level roles wit

Ready to make a real difference? We're looking for an empathetic and resilient Customer Service Professional to join one of Australia’s largest banks in their contact centre at Bedford Park. This is a unique opportunity to provide crucial support to customers in the hardships space, offering solutions and guidance during challenging times.This role offers a 9-month casual assignment with full-time hours and the view for a long term career. It provides a su

Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim

Are you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth.This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.The Role at a GlancePay Rat

Our ClientOur client is a global leader in the manufacturing of building supplies and outdoor equipment who are looking for 5 passionate Customer Services professionals to join their team based in Pemulwuy to help provide support on a large project. Your New RoleThese immediately required temporary Customer Care roles will act as a vital link between the company, business partners and end users. You will be responsible for ensuring a seamless experience t

Your New CompanyJoin a respected Federal Government agency dedicated to supporting Australians living with disability and improving access to essential community services across NSW. With a strong focus on people, inclusion and service, this organisation plays a vital role in helping individuals access the support they need while offering staff meaningful work, career stability and long-term opportunities within the public sector.Your New RoleThis is your

Your New CompanyJoin a prestigious global Retail leader in the world of watches and timepieces, celebrated for exquisite craftsmanship and timeless beauty. Our client offers a stunning collection of innovative pieces, thoughtfully designed to bring a touch of luxury and elegance to every moment of our customers' lives.Your New RoleAs the Customer Service Specialist based in the Macquarie Park, NSW office, you will be the warm and welcoming face of the bran

APS3 Participant Support OfficerHourly Rate: $37.36 + Super Contract Length: until end of December with further extensionStart date: ASAPFull-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Parramatta, NSWStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant Support Officer is a crucial first point of contact for participants and stakeholders. In this role, you will apply your o

Customer Service Contact Centre - Member Onboarding ConsultantParramatta location - close to public transport hub and WestfieldsStart: ASAP$63,339 + 9.5% guaranteed shift loading = $69,356 salary + 12% super on topFull time permanent opportunity MUST HAVE CALL CENTRE EXPERIENCE TO BE CONSIDEREDAre you passionate about providing care and making a real difference in people's lives? My client is a member-focused private health insurer dedicated to offering e

About Our Client: A Business with True Purpose Randstad has partnered with a premier national supply chain and distribution leader at their Crestmead operations hub. Our client is the invisible engine room that exists for a vital purpose: to ensure local businesses remain competitive, sustainable, and capable of being the "Best Store in Their Town." Every single delivery, order, and solution handled by this business directly impacts Australian communities,

Pay Rate: $37.39 per hour + SuperLocation: On-site in Gosford, NSWHours: 35 hours per week (7 hours per day)Contract Duration: 26/06/2026 – 24/12/2026 (6-month contract)Checks: A High-Risk Police Check and two references are required.The RoleAs the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, "customer-at-the-centre" experience every time. Be the Expert: Provi

APS3 Participant Support Officer | Federal Government Agency Location: Griffith, NSW Rate: $37.36 per hour + Super Term: Initial contract to December 2026, Extensions past this are possibleClassification: APS3 Are you a customer service professional looking to transition into a meaningful career within the public sector? A prominent Federal Government Agency is seeking a dedicated Participant Support Officer (PSO) to join their Griffith team.This is a fro

Claims ConsultantAre you a detail-oriented professional with a background in banking, financial services, or portfolio management? Perhaps you are a Claims Assistant looking to step up into a role where you actually influence the outcome of a file.We are partnering with a market-leading Credit Hire specialist based in Hurstville to find an enthusiastic Claims Consultant. This is not just a processing role; it is an investigative, analytical position where

Ever wondered how the skyscrapers, highways, and homes in your community actually get built? It starts with a single order and a world-class team behind the scenes. We are representing a global leader in innovative and sustainable building solutions and we’re looking for a sharp, proactive Customer Service Officer to join our Norwest hub.If you thrive in a fast-paced environment where your knack for organisation meets your passion for helping people, we wa

Multiple positions available in Northern Suburbs of AdelaideWork Type: Full-Time, PermanentIndustry: Manufacturing / ConstructionSalary : $60k + superThe Role: The Backbone of Our Customer ExperienceWe are looking for an energetic, solution-oriented Customer Service Specialist to join our busy, collaborative team. This isn’t a robotic, script-reading call center gig. You will be the vital link between our residential and commercial customers, our sales tea

Customer Service Officers | Government OpportunitiesRandstad is currently recruiting Customer Service Officers for well-known and reputable Government Departments. These opportunities are ideal for people-oriented professionals who thrive in dynamic environments and are looking to contribute to essential public services.Assignments of up to 3 months are available with a high view for extension. Work days are Monday to Friday, with full-time hours scheduled

Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su

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Your New CompanyJoin a global leader in Integrated Facilities Management supporting a major banking client with a strong presence in South Eveleigh, NSW. You’ll be part of a high-performing Facilities, Property and Maintenance team that values collaboration, accountability and strong Customer Service. This is a fast-paced environment where operational excellence and great Customer Support are at the centre of everything they do.Your New RoleAs a Call Centr

Hardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.Respon

Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into

On behalf of a leading and highly respected Registered Training Organisation (RTO) Randstad is seeking a motivated and proactive Student Liaison Officer for an immediate 8-week casual assignment.This is a fast-paced, high-impact temporary role designed for a relationship builder who can hit the ground running. If you love connecting with people , managing customer pipelines , and have a strong eye for RTO administration, this short-term assignment offers

Randstad are currently taking expressions of interested for customer service representatives for a company who are focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleWe have upcoming full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top notch customer service skills when speaking to customers over the phon