Reporting to the ICT Operations Manager - Business Systems, you will deliver operational support across core ICT infrastructure, server environments, and end-user devices and collaborate with ICT leadership to enhance future technology strategies.Key ResponsibilitiesEnd-User & System Support: Provide exceptional remote and face-to-face technical support to staff and contractors. Resolve ITIL-aligned service desk tickets, manage escalations, and maintain
Business Automation Engineer (Forward Deployed Role - Business Analysis skills required) 6-month contract (view to extend) | Inner Melbourne Suburbs | 2–3 days on-siteA newly created, forward-deployed role embedded with a technology leadership group. You'll find, measure and remove the operational overhead currently eating into leaders' time, with a clear target: cut it from 20% down to 10% within six months.This is a hands-on build role, not a