The Role Working across a rotating shift roster (6:00 AM – 5:00 PM), you will serve as the first line of technical resolution for internal users across corporate offices, operational sites, and field teams. Your primary focus will be high first contact resolution, delivering exceptional customer service, and escalating to Level 3 vendor partners only when necessary.Key responsibilities include:Performing end to end troubleshooting across hardware, Windows
In this hands-on 4-month contract, you will deliver system administration, configuration, and testing for the UKG Pro platform implementation. Reporting to the People Systems Manager, you will resolve system defects, partner with external vendors, and support business readiness across the project lifecycle.Key ResponsibilitiesDeliver hands-on system administration, module configuration, and ongoing technical support for UKG Pro.Investigate and resolve