Duties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting assessments of complaints within agreed time frames.Stakeholder engagement; liaising with providers to provid
Duties include:Assessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaints including the assessment of complex matters and escalating incidents for investigation or other action where necessary.Analysis skills, identifying and providing advice on trends and issues through the review of complaintsCompleting assessments of complaints within agreed time frames.Stakeholder engagement; liaising with providers to provid
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary and Permanent arrangements available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.Role: Governance Officer Level 4Salary opportunity: This permanent, full-time position offe
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary and Permanent arrangements available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.Role: Governance Officer Level 4Salary opportunity: This permanent, full-time position offe
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