Job Title: Team Leader – Customer ServiceContract: Full-time, Temporary (Mat Leave Cover) | Mon–Fri, 8:30am–5:00pm (38 hrs/wk)Pay: $61.53/hrAbout the RoleLead a local council customer service team in managing daily public inquiries, cashiering, and team rosters while acting as the senior escalation point for complex issues.Key ResponsibilitiesSupervise daily contact channels (phone, email, walk-ins, online) and staff rosters.Oversee daily cashiering,