Job Title: Team Leader – Customer ServiceContract: Full-time, Temporary (Mat Leave Cover) | Mon–Fri, 8:30am–5:00pm (38 hrs/wk)Pay: $61.53/hrAbout the RoleLead a local council customer service team in managing daily public inquiries, cashiering, and team rosters while acting as the senior escalation point for complex issues.Key ResponsibilitiesSupervise daily contact channels (phone, email, walk-ins, online) and staff rosters.Oversee daily cashiering,
Scrum Masters are currently required for a three-month contract to support the establishment of new teams as part of a broader transition of ICT teams to a Shared Services model. We are looking for adaptable professionals who can coach teams that are new to agile, work effectively in an ICT/shared services environment, and tailor methodologies to suit the unique needs of each team rather than applying frameworks rigidly. Key ResponsibilitiesEstablish and
Job Title: Business Support Officer (Band 5a)Job Category: Secretarial and AdministrationLocation: Cheltenham, VIC 3192Job Type: Temporary (Full-Time)Engagement DetailsStart Date: Monday, 28 September 2026End Date: Tuesday, 1 December 2026Work Schedule: Monday – Friday, 8:00 AM – 4:00 PM (38.00 hours per week)Pay Rate: $43.08 per hourPosition ObjectiveThe Business Support Officer provides high-level administrative support to the Reactive Maintenance