About the RoleThis role is ideal for a mid-level professional stepping up from desktop/helpdesk support who wants end-to-end ownership of hardware fleets, software licensing, asset registers, and ITIL-aligned change management processes without being bogged down by corporate bureaucracy.Key ResponsibilitiesOwn service requests end-to-end, managing fleet upgrades, mobile devices, hardware, and internal IT requests across APAC operating hours.Oversee and