- Operational Leadership:• Manage and coordinate all operational functions, including service delivery, finance, and technical support.• Ensure adherence to company policies, ISMS framework, and compliance standards.Service Delivery Oversight:• Monitor SLA performance across Managed Services and ICT operations.• Implement process improvements to enhance efficiency and customer satisfaction.Financial & Resource Management:• Oversee budgeting, forecasting, andOperational Leadership:• Manage and coordinate all operational functions, including service delivery, finance, and technical support.• Ensure adherence to company policies, ISMS framework, and compliance standards.Service Delivery Oversight:• Monitor SLA performance across Managed Services and ICT operations.• Implement process improvements to enhance efficiency and customer satisfaction.Financial & Resource Management:• Oversee budgeting, forecasting, and
- We are looking for an energetic and proactive Team Leader to lead, train and motivate our team of Sales Agents. The successful candidate will be crucial in navigating an established team in generating new business for both residential and commercial services while upholding our high standards of customer care. Key ResponsibilitiesTeam Leadership & Development: Lead the daily operations of the sales team, providing hands-on coaching, skill development, andWe are looking for an energetic and proactive Team Leader to lead, train and motivate our team of Sales Agents. The successful candidate will be crucial in navigating an established team in generating new business for both residential and commercial services while upholding our high standards of customer care. Key ResponsibilitiesTeam Leadership & Development: Lead the daily operations of the sales team, providing hands-on coaching, skill development, and
