- Technical Business Analyst - Customer AI AdoptionMelbourne VIC | 12 Month Contract | Hybrid WorkingWe are currently seeking an experienced Technical Business Analyst to join a large-scale customer service transformation program focused on AI adoption, contact centre uplift, and digital customer experience improvements.This is an exciting opportunity to work across modern customer engagement technologies, including Amazon Connect, AI chat experiences, automTechnical Business Analyst - Customer AI AdoptionMelbourne VIC | 12 Month Contract | Hybrid WorkingWe are currently seeking an experienced Technical Business Analyst to join a large-scale customer service transformation program focused on AI adoption, contact centre uplift, and digital customer experience improvements.This is an exciting opportunity to work across modern customer engagement technologies, including Amazon Connect, AI chat experiences, autom
