Head of Customer Support / Call Centre ManagerLocation: Gold Coast, QLD (Hybrid: Mon–Wed Office | Thu–Fri WFH)Contract: 12-Month Fixed Term ContractRemuneration: $120,000 p.a. + SuperHours & Perks: 35-hour work week | 4 weeks annual leaveAbout the Role: Are you a strategic, people-first contact centre leader looking for true autonomy? We are seeking an experienced Head of Customer Support / Call Centre Manager for a 12-month fixed-term contract to shape
We are looking for a dedicated professional to deliver high-quality participant and administrative support for a Federal Government agency based in Robina. This opportunity runs through to the 31st December, with the chance of extension and is paying $43.82/hour plus super. This role is crucial in supporting the community and key stakeholders by acting as a first point of contact and resolving issues with empathy and clarity. You will support a busy