- As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate sAs a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s
- Customer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity forCustomer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity for
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- Role and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growingRole and Responsibility: • Manage a portfolio of accounts• Schedule pick-ups & deliveries• Ensure customer requirements are met• Liaise with customers and carriers• Answering calls and customer queries• Further investigation of freight queries• Data Entry• Following up all phone calls with an email to confirm all details are correct and have all quotes andnotations in writing.• Providing successful Account Management techniques to support the ever-growing
- Senior Superannuation & Retirement SpecialistLocation: Melbourne CBD Work Type: 6-Month Fixed Term Contract Salary: $95,000 package (inclusive of super)Flexibility: Fully office-based for the first few weeks of training, moving to a hybrid model (3 days in office, 2 days from home) thereafter.About the RoleAre you a dynamic superannuation professional who thrives in a fast-paced, customer-centric environment? On behalf of our client—a leading industry supeSenior Superannuation & Retirement SpecialistLocation: Melbourne CBD Work Type: 6-Month Fixed Term Contract Salary: $95,000 package (inclusive of super)Flexibility: Fully office-based for the first few weeks of training, moving to a hybrid model (3 days in office, 2 days from home) thereafter.About the RoleAre you a dynamic superannuation professional who thrives in a fast-paced, customer-centric environment? On behalf of our client—a leading industry supe
