The RoleIn this role, you aren’t just behind a desk; you are the face of the branch. You will be the first point of contact for our customers, helping them navigate their daily banking needs while looking for ways to add real value to their financial lives.Key Responsibilities:Customer Engagement: Delivering exceptional, personalized service to every customer who walks through the door.Needs Discovery: Having proactive conversations to understand customer
The RoleIn this role, you aren’t just behind a desk; you are the face of the branch. You will be the first point of contact for our customers, helping them navigate their daily banking needs while looking for ways to add real value to their financial lives.Key Responsibilities:Customer Engagement: Delivering exceptional, personalized service to every customer who walks through the door.Needs Discovery: Having proactive conversations to understand customer
Banking Dispute Resolution Specialist$38.99/hr + Super | Melbourne CBD | 6-Month ContractLeave the sales targets behind. Work for a national Ombudsman where you help solve disputes between banks and their customers. You will investigate facts, talk to both sides, and make fair decisions based on banking rules.What You’ll DoInvestigate: Review complaints about scams, loans, and credit cards.Problem Solve: Help banks and customers reach an agreement.Write De
Banking Dispute Resolution Specialist$38.99/hr + Super | Melbourne CBD | 6-Month ContractLeave the sales targets behind. Work for a national Ombudsman where you help solve disputes between banks and their customers. You will investigate facts, talk to both sides, and make fair decisions based on banking rules.What You’ll DoInvestigate: Review complaints about scams, loans, and credit cards.Problem Solve: Help banks and customers reach an agreement.Write De
Market Operations AssociateLocation: South EveleighBusiness Unit: Chief Operations Office Duration: 12-Month Fixed Term ContractSalary: $37.13 per hour + superDo Work That MattersJoin a big 4 Bank who are committed to supporting our customers and their families during life’s most difficult moments. Our Deceased Estates & Maintenance team plays a critical role in this mission, ensuring that the financial affairs of late customers are handled with the highe
Market Operations AssociateLocation: South EveleighBusiness Unit: Chief Operations Office Duration: 12-Month Fixed Term ContractSalary: $37.13 per hour + superDo Work That MattersJoin a big 4 Bank who are committed to supporting our customers and their families during life’s most difficult moments. Our Deceased Estates & Maintenance team plays a critical role in this mission, ensuring that the financial affairs of late customers are handled with the highe
We are seeking a proactive leader to drive excellence within a leading Australian Bank. The Customer Service Manager role is focused on leading a high-performing team that supports our business banking customers, ensuring operational precision and a premium service experience.The RoleIn this leadership position, you will oversee a dedicated team to ensure seamless service delivery and operational integrity. You will be responsible for supervising administr
We are seeking a proactive leader to drive excellence within a leading Australian Bank. The Customer Service Manager role is focused on leading a high-performing team that supports our business banking customers, ensuring operational precision and a premium service experience.The RoleIn this leadership position, you will oversee a dedicated team to ensure seamless service delivery and operational integrity. You will be responsible for supervising administr
Senior Data Quality Analyst | Banking | Sydney CBDWe are seeking a Senior Data Quality Analyst to join a high-profile, large-scale data migration program for a leading bank. This is a hands-on execution role focusing on customer data, product arrangements, and complex validation within a Product Model framework.Location: Sydney CBD (Hybrid - 3 days in office) | Permanent RoleThe RoleWorking closely with the Data Quality Delivery Lead, you will ensure the i
Senior Data Quality Analyst | Banking | Sydney CBDWe are seeking a Senior Data Quality Analyst to join a high-profile, large-scale data migration program for a leading bank. This is a hands-on execution role focusing on customer data, product arrangements, and complex validation within a Product Model framework.Location: Sydney CBD (Hybrid - 3 days in office) | Permanent RoleThe RoleWorking closely with the Data Quality Delivery Lead, you will ensure the i
We are looking for a dedicated Support Specialist to join a Big 4 Bank in their Mortgage Operations team. In this role, you will serve as a vital point of contact, resolving a variety of inbound inquiries related to home loan applications and banking services. You will be part of a large, diverse team of professionals committed to supporting customers through the complexities of the lending journey.This is a full time position on a 6-9 month contract basis
We are looking for a dedicated Support Specialist to join a Big 4 Bank in their Mortgage Operations team. In this role, you will serve as a vital point of contact, resolving a variety of inbound inquiries related to home loan applications and banking services. You will be part of a large, diverse team of professionals committed to supporting customers through the complexities of the lending journey.This is a full time position on a 6-9 month contract basis
Your new companyJoin an internationally recognised Big 4 Bank dedicated to delivering world-class service and support to a diverse portfolio of personal and business clients. Renowned for a culture built on innovation, flexibility, and inclusion, this organisation prides itself on being a place where people genuinely love to work. You will be empowered to bring your whole, unique self to the office, with your ideas and initiatives actively encouraged by a
Your new companyJoin an internationally recognised Big 4 Bank dedicated to delivering world-class service and support to a diverse portfolio of personal and business clients. Renowned for a culture built on innovation, flexibility, and inclusion, this organisation prides itself on being a place where people genuinely love to work. You will be empowered to bring your whole, unique self to the office, with your ideas and initiatives actively encouraged by a
Lending Specialist | High-Growth FintechAre you a residential lending professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short stroll from Edgecliff station—this is your chance to move away from the "big bank" bureaucracy and into a role where your work has a tangible, life-changing impact on
Lending Specialist | High-Growth FintechAre you a residential lending professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians.Based in the heart of Double Bay—just a short stroll from Edgecliff station—this is your chance to move away from the "big bank" bureaucracy and into a role where your work has a tangible, life-changing impact on
Job Title: Product Owner Location: MelbourneEmployment Type: Full-timeOverviewThis is a compelling opportunity to join a leading organization as a Product Owner working on a large-scale hardship transformation program, where you will act as the primary bridge between customer needs and technical execution. You will lead a cross-functional squad to deliver end-to-end outcomes, maintaining a clear vision and roadmap while balancing commercial realities with
Job Title: Product Owner Location: MelbourneEmployment Type: Full-timeOverviewThis is a compelling opportunity to join a leading organization as a Product Owner working on a large-scale hardship transformation program, where you will act as the primary bridge between customer needs and technical execution. You will lead a cross-functional squad to deliver end-to-end outcomes, maintaining a clear vision and roadmap while balancing commercial realities with
Customer Service Specialist - Call Centre | Business & BankingAre you looking to join one of Australia’s Big 4 Banks? We are seeking resilient, detail-oriented professionals to join our Business Banking team in South Eveleigh. This is a high-energy, fast-paced contract role where you will be the face of the bank for our business clients.The Role at a GlanceLocation: South Eveleigh, SydneyStart Date: April, 2 month contractPay Rate: $37.13 per hour + SuperH
Customer Service Specialist - Call Centre | Business & BankingAre you looking to join one of Australia’s Big 4 Banks? We are seeking resilient, detail-oriented professionals to join our Business Banking team in South Eveleigh. This is a high-energy, fast-paced contract role where you will be the face of the bank for our business clients.The Role at a GlanceLocation: South Eveleigh, SydneyStart Date: April, 2 month contractPay Rate: $37.13 per hour + SuperH
The RoleWe are seeking a polished and motivated Customer Service Advisor to join a premier financial institution within Melbourne CBD. As the first point of contact for our customers, you will represent the professional standards of our brand. This role is designed for a service-driven professional who thrives in a fast-paced environment and is passionate about delivering high-quality outcomes.Key Responsibilities:Customer Engagement: Deliver friendly and
The RoleWe are seeking a polished and motivated Customer Service Advisor to join a premier financial institution within Melbourne CBD. As the first point of contact for our customers, you will represent the professional standards of our brand. This role is designed for a service-driven professional who thrives in a fast-paced environment and is passionate about delivering high-quality outcomes.Key Responsibilities:Customer Engagement: Deliver friendly and
About our Client: We are excited to be partnering with a Global automotive company. A leading independent distributor of the world's leading automotive brands, based in The Hills District. This company's culture is built on teamwork, a focus on delivery and prioritising customer service! About the Job: We’re looking for Customer Service superstars ready to hit the ground running in a temp role with the potential to extend up to 6 months and possibly beyond
About our Client: We are excited to be partnering with a Global automotive company. A leading independent distributor of the world's leading automotive brands, based in The Hills District. This company's culture is built on teamwork, a focus on delivery and prioritising customer service! About the Job: We’re looking for Customer Service superstars ready to hit the ground running in a temp role with the potential to extend up to 6 months and possibly beyond
Job Title: Junior Business AnalystLocation: MelbourneEmployment Type: ContractContract Length: 6 month (intial)OverviewThis is an exciting opportunity to join a large-scale Financial Support Transformation Program (FSTP) focused on enhancing customer service delivery. As a Junior Business Analyst, you will act as a vital conduit between the transformation program and the broader business. You will be responsible for helping the organization navigate comple
Job Title: Junior Business AnalystLocation: MelbourneEmployment Type: ContractContract Length: 6 month (intial)OverviewThis is an exciting opportunity to join a large-scale Financial Support Transformation Program (FSTP) focused on enhancing customer service delivery. As a Junior Business Analyst, you will act as a vital conduit between the transformation program and the broader business. You will be responsible for helping the organization navigate comple
Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion for
Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!All the tools will be provided with an extensive training program and ongoing support available. This role is an incredible opportunity for someone wanting to gain experience within the finance and banking space. Someone who has a passion for
Market Operations AssociateLocation: South EveleighBusiness Unit: Chief Operations Office Duration: 12-Month Fixed Term ContractSalary: $37.13 per hour + superDo Work That MattersJoin a big 4 Bank who are committed to supporting our customers and their families during life’s most difficult moments. Our Deceased Estates & Maintenance team plays a critical role in this mission, ensuring that the financial affairs of late customers are handled with the highe
Market Operations AssociateLocation: South EveleighBusiness Unit: Chief Operations Office Duration: 12-Month Fixed Term ContractSalary: $37.13 per hour + superDo Work That MattersJoin a big 4 Bank who are committed to supporting our customers and their families during life’s most difficult moments. Our Deceased Estates & Maintenance team plays a critical role in this mission, ensuring that the financial affairs of late customers are handled with the highe
Senior Customer Service Specialist | Big 4 BankBack-Office Excellence | Open Banking InitiativeAre you looking to transition into a high-impact corporate role with a Big 4 Bank? This 12-month contract offers the perfect blend of strategic policy work and technical account management, all within a phone-free, back-office environment.The Role at a GlanceStart Date: 23 FebruaryDuration: 12-Month ContractTraining: 4–6 weeks of world-class trainingFlexibility:
Senior Customer Service Specialist | Big 4 BankBack-Office Excellence | Open Banking InitiativeAre you looking to transition into a high-impact corporate role with a Big 4 Bank? This 12-month contract offers the perfect blend of strategic policy work and technical account management, all within a phone-free, back-office environment.The Role at a GlanceStart Date: 23 FebruaryDuration: 12-Month ContractTraining: 4–6 weeks of world-class trainingFlexibility:
Job Title: Senior Business Analyst Location: MelbourneEmployment Type: Full-time (Contract length TBC) This is an opportunity to join a Banking client within a large-scale Hardship Transformation Program. You will lead critical workstreams to expedite the delivery of technology and process enablers required to meet aggressive regulatory deadlines. This role is focused on the remediation agenda, specifically targeting Hardship program experience including
Job Title: Senior Business Analyst Location: MelbourneEmployment Type: Full-time (Contract length TBC) This is an opportunity to join a Banking client within a large-scale Hardship Transformation Program. You will lead critical workstreams to expedite the delivery of technology and process enablers required to meet aggressive regulatory deadlines. This role is focused on the remediation agenda, specifically targeting Hardship program experience including
Ready to trade retail or hospitality for a corporate career? If you have a passion for helping people and want to break into the banking sector, this is the "foot in the door" you’ve been looking for. Join one of Australia’s largest financial institutions in a role that offers world-class training and a clear path for professional growth.The OpportunityLocated in the Western Suburbs with easy access to public transport, you will join a high-performing tea
Ready to trade retail or hospitality for a corporate career? If you have a passion for helping people and want to break into the banking sector, this is the "foot in the door" you’ve been looking for. Join one of Australia’s largest financial institutions in a role that offers world-class training and a clear path for professional growth.The OpportunityLocated in the Western Suburbs with easy access to public transport, you will join a high-performing tea
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Customer Service-Fraud and Scams Stop criminals in their tracks! This is your chance to join the elite front line of defence at one of Australia's Big 4 Banks. We are looking for a sharp, analytical, and customer-focused officer to protect millions of customers from fraud and scams.Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (with potential for permanent contract)The RoleYou'll be joining the critical Fraud an
Customer Service-Fraud and Scams Stop criminals in their tracks! This is your chance to join the elite front line of defence at one of Australia's Big 4 Banks. We are looking for a sharp, analytical, and customer-focused officer to protect millions of customers from fraud and scams.Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (with potential for permanent contract)The RoleYou'll be joining the critical Fraud an
Retirement Solutions Specialist (Multi-Channel)Location: Melbourne – CBD 3 days in office | Status: Full-Time, PermanentSalary: $72-$82k inclusive of super The Role Help members secure their financial future by providing expert guidance on retirement and superannuation. You’ll be the voice of the team, delivering high-quality support through phone, email, and digital chat to ensure members feel confident about their long-term savings.Key ResponsibilitiesPr
Retirement Solutions Specialist (Multi-Channel)Location: Melbourne – CBD 3 days in office | Status: Full-Time, PermanentSalary: $72-$82k inclusive of super The Role Help members secure their financial future by providing expert guidance on retirement and superannuation. You’ll be the voice of the team, delivering high-quality support through phone, email, and digital chat to ensure members feel confident about their long-term savings.Key ResponsibilitiesPr
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su
Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently looking for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and su
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently taking applications for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dy
Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently taking applications for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park with a start date of Monday 27th April 2026.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dy
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
Senior Project Manager Location: South Side Brisbane Tech HubRole Type: Permanent / Full-TimeThe OpportunityAs a Senior Project Manager, you’ll lead the end-to-end delivery of complex technology initiatives, ensuring outcomes are delivered safely, compliantly, and at pace. Beyond traditional delivery, you will play a pivotal role in shaping Consumer Finance projects, ensuring new capabilities—particularly those powered by AI and automation—are introduced r
Senior Project Manager Location: South Side Brisbane Tech HubRole Type: Permanent / Full-TimeThe OpportunityAs a Senior Project Manager, you’ll lead the end-to-end delivery of complex technology initiatives, ensuring outcomes are delivered safely, compliantly, and at pace. Beyond traditional delivery, you will play a pivotal role in shaping Consumer Finance projects, ensuring new capabilities—particularly those powered by AI and automation—are introduced r
Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admi
Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry. If you thrive in a fast-paced environment, enjoy helping people and are looking for a change, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email and live chatAddress customer inquiries and resolve issues with a positive attitudeAssist with general admi