The RoleWorking directly with business leads and enterprise architects, you will drive the functional lifecycle for SAP Service Cloud V2. You will facilitate requirements discovery, design fit-to-standard service processes, and execute complex hands-on configuration.Key responsibilities:Lead design workshops for case management, work queue routing, and service request lifecycles.Translate operational requirements into functional specifications, business
Program Technical Lead 6 Month Contract (Daily Rate) | Melbourne CBD | Hybrid - 3 Days On-SiteThis is a hands-on integration lead role, (not a project management role), on a newly funded, multi-year program for a large, complex Australian organisation. You'll be architecting and building integrations from day one, with the role growing into leading a small integration team over your first six months.What you'll be doingDesign and build complex, secure